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How to Enhance College Tours for Gen Z

By | Education, Tour Guides | No Comments

Every summer, many colleges and universities experience an influx of potential students who want to know what makes one institution stand out from the rest. Leaving home for college is an exciting step toward adulthood which involves many stressful unknowns, and even the most confident student might find themselves feeling anxiety. Not only does your college tour need to help ease this nervousness, but it also needs to effectively showcase your school as the best choice, but the incoming generation of students isn’t quite like years past: This is Gen Z.

All students want to learn the history of the school, the locations of the various departments on campus (particularly the one for their major), the location of the dorms and student union. Additionally, showing prospective students the beauty of the campus, the art work, the quiet places to study and the loud places to make friends are all great ways to show why your school is special. 

While they can learn more of this online, Gen Z students prefer in-person experiences over digital. This is why your tour needs to present what makes your school special in the ways that interest them. Gen Z students aren’t as interested in making money like previous generations, they are interested in making a difference:

Not only will a college need to show off the school, but it will also need to align with its new student’s desire to improve the world and affect positive change. Once your tour is catered especially for Gen Z students, it’s important that it be heard clearly – because Gen Z is also the listening generation. Since 98% of Gen Z own a smartphone, a WiFi audio streaming solution that transmits audio directly to their smartphones is a cost effective way to ensure they hear every word of your college tour. 

If you’d like to learn more about how AudioFetch can help improve your campus tours with a wireless tour guide system or education sound system, contact us today.  

3 Fun Ways to Enjoy the Summer!

By | Churches, Education, General, Hearing Assistance, Music, streaming, Theater, Tour Guides | No Comments

Summer is finally here, with its long days that stretch into evening, allowing more time to enjoy life outside, more fun with friends, more time for playing sports. Being outside has amazing benefits as well. Just being outside can lower blood pressure, fight depression and improve memory.  Natural sunlight helps mitigate pain and boost the immune system, plus being outdoors enhances creativity, improves vision, and there’s all that natural aromatherapy.  And it’s all natural. Here are 3 fun ways to be outside and spend time with loved ones (and maybe even learn something):

Outdoor Theater

Attending an outdoor theater production with a picnic is not only healthy for the body because you’re outdoors, but healthy for the mind and spirit too. “Theater is one of the higher cultural activities that mark us as imaginative, creative and truly human,” says Dr. Glenn D Wilson. If the performance includes comedy, all the better. The Mayo Clinic explains that laughter is great for relieving stress and stimulating organs. In the short term, giggling causes a boost in endorphins, the brain’s feel-good chemicals.

Of course, if you don’t arrive early enough to get a seat close to the stage, it may be difficult to hear the actors. Children playing, conversations nearby, traffic, or people walking around can distract from hearing the play. Look for outdoor theaters that offer audio over WiFi streaming so you can be sure to hear every word of the production or even listen to audio translated, if the venue offers live translation.

Walking Tours

Many cities, and even small towns, offer informative and fun walking tours that could help you learn more about the place you are visiting or even your hometown.  Or why not create your own walking tour and invite your friends and family?  Or have your children do it and get an entirely different perspective? They can visit the local history museum and ask the research librarian to help them, or better yet, visit a nursing home and get first-hand stories about locations around town. Intergenerational activity is a great way for parents to help their kids connect with older generations. The children will be so proud to inform everyone about the town and community.  

Of course, if you create your own local walking tour, you might get a crowd and you’ll want to make sure that they can all hear you. A wireless tour guide system is a simple solution to transmit your tour audio directly to your participants’ devices.

Movies Under the Stars

Drive-ins used to be common in cities and even small towns, but now there are only a handful left anywhere. However, with a wireless audio streaming solution that can be easily connected to a projector, it’s easy to make your own outdoor theater. The only other thing you’ll need is a blank white wall (or simply tack up a white sheet).  And, of course, a movie.

You can make it a private event, or if you screen your movie on the side of a building, your outdoor movie screening can become a fun community-building event. The best part is that with an audio streaming solution that transmits audio directly to users’ mobile devices, you’ll never have to worry about disturbing your neighbors!

No matter what you do this summer, we hope you will be sure to gain the benefits of being outdoors. Let us know if we can help make your summer even better by contacting us.

How to Measure AudioFetch App Usage

By | AudioFetch News, General | No Comments

Do you know how often your customers and guests are using AudioFetch? What channels are most popular? Which ads are they engaging with? Understanding how your customers use AudioFetch allows you to make improvements and better understand your return on investment.

Every AudioFetch customer is provided access to cloud-based metrics showing usage of your AudioFetch audio over WiFi streaming system. The usage metrics are available at no additional charge within The Doghouse, our easy-to-use management portal.

Let’s take a look at each of the reports provided, and how you can use them for your business:

Sessions Per Day

The Sessions Per Day report shows total sessions and unique sessions per day during the selected time frame (note: time frame can be specified in the upper right corner of any reporting view).

Look for trends in the data that indicate if any specific days of week are more popular than others. Compare these trends to other occurrences: Did you have a big event at your location? Was there a game or some other TV event happening that day? Do these numbers coincide with sales or other activity at your business?

Cumulative Listening

On the Usage Metrics Dashboard, you can view a pie chart of Cumulative Listening Time. This chart shows every listening session that occurred during the selected time period. By clicking on any of the individual segments, you can dig into each individual listening session to understand more about how long the session lasted, what channels the person listened to, what device they used, location, whether any ads were displayed, and other details.

Session Length

The Sessions Length Report shows the average length of time for all listening sessions during a single day, the maximum listening time and the minimum listening time.

Top 5 Channels

The Top 5 Channels report shows the most popular channels by total minutes your users spent listening during the selected time frame.

Use this report to help you choose what to show on the various TVs, and help optimize channel placement within your location. For example, if the majority of people listen to Channel 23, but this is only playing on one TV tucked in a corner, you should consider moving that station to a more prominent TV.

Individual Session Details

Every single listening session is listed with numerous details, such as duration, location, device type, App Version, etc. Clicking on the “Details” link for any single entry provides more info on that session, including Channels listened to and a map of where they listened.

These session details can be extremely useful for troubleshooting issues by device type, carrier, App version or location. If a user is having problems connecting to the wireless audio streaming, it could be that they’re using an old version of the AudioFetch app. Identifying this quickly and simply having them to upgrade the App can save you time, hassle and create a better customer experience.

Our free Usage Metrics allow you to better understand the return you get from your AudioFetch system, and improve the experience your guests have when using wireless audio streaming. For more tips on getting the most from AudioFetch, read our articles “How to Promote AudioFetch at Your Business,” “Customize Your AudioFetch App” and “How to Run Ads Through AudioFetch’s Ad Portal.”  If you have additional questions about how to get the most from your AudioFetch, please don’t hesitate to contact us!

How To Improve Factory Tours with Wireless Tour Guide Systems

By | Tour Guides | No Comments

Factory tours are a great way of getting a variety of people to see how your company works and the incredible people you have on your team. Potential investors, students, government inspectors, new employees, and more could all benefit from an insightful look into the workings of your factory.

The factory environment, however, is not always the most conducive to tour groups. The constant hum of machines, various safety hazards, narrow walkways — these challenges can make it difficult for tour guides to hear and be heard. To make the tour experience as valuable and enjoyable as possible, a wireless tour guide system helps to address the three key challenges of factory tours:

Noise on the Factory Floor

If there’s a great deal of noise in the factory, you may spend a lot of time shouting at your guests which can make them uncomfortable as they strain to hear you and could cause you to eventually lose your voice.

Worst of all, your visitors may miss part of what you are saying, especially if you have a small crowd where people have to stand behind others or when you have to turn away to lead them. If your visitors can’t hear you, they could lose interest or miss important information that you’re trying to pass along.  

Tour Safety

Given strict government regulations of manufacturing and factory work, safety issues can also be a concern for tours. You might need to keep visitors out of sensitive areas and away from machinery, and this is something that needs a reminder each time you move on.  

Also, members of the group might wander off or go to the restroom and get separated from their group – this is especially true with groups of students. It would be helpful to have a way to communicate with them so that they find their way back to the group.  

Not Disturbing Your Staff

While some areas of your workplace may be noisy, other areas may be quiet places where employees are concentrating on their work.  Hearing a tour guide speaking loudly could be disruptive. You’ll want to keep your voice low so you don’t disturb anyone and this can present another hearing problem for your tour group.

One way of overcoming all of these hearing issues is to use a wireless tour guide system that can stream audio directly to a user’s mobile device, allowing them to  hear every word via headphones or earbuds. You’ll never have to shout above the noise, and if you have to speak quietly, your guests will still be able to hear you by turning up the volume on their mobile device. Plus, because they use their own phones or tablets, you don’t have to worry about upkeep on clunky or outdated devices. It’s the perfect solution.

If you’d like to hear more about how AudioFetch products could improve your factory tours, as well as other benefits to your employees, contact us!

Level Up Your Next Field Trip with a WiFi PA System

By | Education, Hearing Assistance, Theater, Tour Guides | No Comments

Most students enjoy taking a field trip because it offers more time to socialize, it breaks up the routine of the classroom, and they don’t have to eat in the cafeteria! But field trips are also beneficial to learning because they expand a child’s awareness of the world and they help with memory.

According to a study at the University of Arkansas, taking a field trip to a live theater performance enhanced literary knowledge, tolerance and empathy among students. And, a recent study by Emilyn Ruble Whitesell at New York University, showed that middle-school students who participated in science field trips scored higher on a standardized science test. Ruble believes that this is because field trips and hands-on learning make concepts more memorable.

These studies point to the fact that field trips are beneficial for students on multiple levels, but that’s only if you can manage to keep students engaged. Increased class sizes can make many field trip groups difficult to manage, and with budget cuts it’s important to find an economical solution that makes the most of readily available resources like a student’s smartphone. A personal PA system for teachers or field trip guides, one with built in WiFi, can transmit audio from the speaker directly to a student’s smart device.

With a wireless tour guide system from AudioFetch, students can have the freedom to roam during a field trip while staying connected to the teacher or tour guide providing vital information about the experience. It can also keep students hands free to take notes, and because they use their own devices, the school doesn’t have to budget for upkeep on headsets or another type of wireless tour guide system. Finally, with built in WiFi, educators are empowered to take their class anywhere and ensure that learning is uninterrupted by others in the area.

If you’re an educator and want to learn more, contact us to find out if an AudioFetch personal PA system could help you level up your next field trip.

And don’t forget, we’re in the final weeks of our #WHYIGUIDE tour guide giveaway! To enter, record a video (<30 seconds) explaining why you love being a tour guide, and post it to our Facebook page or upload the video to your Instagram profile, and use the hashtags: #WhyIGuide and #TourGuideLife. Every video uploaded between March 18 and April 30 with those hashtags is automatically entered, and the winner will be chosen at random in May. Full rules and eligibility


The Ultimate Guide for Tour Guides!

By | Tour Guides | No Comments

This month we’re hosting the #WHYIGUIDE tour guide giveaway so we thought we’d put together 3 of our most popular blogs for tour guides! Learn more about our solutions for tour guides here.

To enter the giveaway record a video (<30 seconds) explaining why you love being a tour guide, and post it to our Facebook page or upload the video to your Instagram profile, and use the hashtags: #WhyIGuide and #TourGuideLife. Every video uploaded between March 18 and April 30 with those hashtags is automatically entered, and the winner will be chosen at random in May. Full rules and eligibility

5 Tips For Tour Guides:

With summer edging up closer and closer, it means that tours are going to get packed. As a tour guide, the goal is to always provide a memorable and informative visit. To make every experience as great as possible for your tour members, here are five quick tips for tour guides to keep in mind this travel season…read more!

Make It About The Tour Not The Headset:

Imagine you’ve scheduled a tour at a museum and you want to make sure all your patrons can hear you talk about the artwork, the building and history without disturbing the other museum guests. Maybe you’re thinking of trying out one of those wireless tour guide headsets that you wear over your ear while your guests carry a receiver like fanny pack.  What happens if suddenly 3 patrons can’t hear because the batteries have died? All you have to do is stop the tour while you change the batteries (hopefully you brought enough with you), and then restart where you left off and hope you didn’t leave anything out….read more!

Get Creative With A Portable PA System For Business:

Are you looking for a distraction-free PA system for your business? One that is portable, convenient, and affordable? The simplicity of the AudioFetch’s wireless tour guide system FetchExpress may be exactly what you need. With it’s simple design and ease of installation the FetchExpress can help keep communication with your customers, guests and team clear and effective…read more!

AudioFetch Why I Guide Giveaway Contest 2

Want to Win a Free FetchExpress? Tell Us Why You Love Being a Tour Guide

By | AudioFetch News, Tour Guides | No Comments

Being a tour guide is a dream job for many. In fact, it was ranked the 3rd best job for work-life balance by Business Insider last year. And it’s hard not to see why–experience new environments, meet new and interesting people, learn about art, history and culture, and of course, get paid to see the world! These are just some of the reasons we know tour guides love their jobs.

But we know there are a million more. And we need you to tell us what they are. That’s why we’re hosting the “Why I Guide” giveaway contest. Tell us what you love about your job and you’ll be entered to win a free FetchExpress, the best wireless tour guide device out there, and a custom Tour Guide Accessories Kit (USB battery, battery charger cable, headset microphone, belt pack). FetchExpress allows your tour groups to hear your voice better without distractions or distracting others. Using built-in WiFi, FetchExpress broadcasts your voice live to your guests’ smartphones via the free AudioFetch App.

Entering the contest is easy — just record a video (<30 seconds) explaining why you love being a tour guide, and post it to our Facebook page or upload the video to your Instagram profile, and use the hashtags: #WhyIGuide and #TourGuideLife. Every video uploaded between March 18 and April 30 with those hashtags is automatically entered, and the winner will be chosen at random in May.

What are you waiting for? Record that video and head over to Facebook or Instagram to enter!

Full rules and eligibility.

AudioFetch Homepage Slide - Wireless Tour Guide Audio Solution

What’s Included in Our Tour Guide Accessories Kit

By | AudioFetch News, Tour Guides | No Comments

A tour guide needs to be light, nimble and prepared for anything that might happen during a tour. Any little technical or logistical mishap–a dead microphone battery, missing cables, juggling all kinds of devices and papers–can create a not-so positive experience for guests. So we’ve put together a customized Tour Guide Accessories Kit. When used with the FetchExpress wireless tour guide system, it contains all the tools tour guides need to be prepared and go hands-free during their tours.

Our Tour Guide Accessories Kit includes:

  • USB Battery – Today, battery power is worth more than gold! That’s why we’ve included an extra long life external battery pack to ensure you never run out of juice halfway through a tour.
  • Battery Charger Cable – That battery pack would be useless without a way to plug it in!
  • Headset Microphone – A lightweight, hassle-free microphone that comfortably fits around the back of your head, delivering high-quality sound and freeing up your hands for all your guiding needs.
  • Safety Band – The Elastic band allows you to secure the FetchExpress to the battery pack, keeping the devices organized and stable.
  • Instruction Cards – Each kit comes with a stack of small cards with a QR code for simple download of the AudioFetch App including brief instructions.
  • Belt Pack – A roomy hip pack that’s the perfect size for holding the FetchExpress, battery pack, and all other accessories you need. Strap it on and you’re hands free, ready to point out interesting sights, hand-out tickets, or hold open doors!
AudioFetch Express Tour Guide Accessories Kit

For a limited time, the Tour Guide Accessories Kit is included at no charge for every tour application. Contact us today to order your FetchExpress tour guide audio system. Make your tour guiding pain free while providing an even better guest experience.

And don’t forget to enter the Why I Guide tour guide GIVEAWAY! Learn more

AudioFetch Blog Header - How to Promote AudioFetch at Your Business

How to Promote AudioFetch at Your Business

By | Business, Casinos, Churches, Dining, Education, Fitness Centers, General, Restaurants, Sports Bars, Theater, Tour Guides, Waiting Rooms | No Comments

Installing AudioFetch at your business is a breeze. Getting customers to use it shouldn’t be difficult either!

Here are several ideas for announcing the addition of AudioFetch wireless audio streaming at your business, and getting more customers and guests to use it.

POST SIGNAGE

Your installation package comes with marketing collateral to go on your TVs, table tents and cardio clings for fitness establishments to alert customers that you offer local audio over WiFi streaming, and brief instructions on how to use it.

Chico Sports Club uses cardio clings on their exercise equipment to alert customers about the availability of AudioFetch.

Chico Sports Club uses cardio clings on their exercise equipment to alert customers about the availability of AudioFetch. Source: Chico Sports Club instagram

Depending on your type of business, you may also consider other options for promoting it on premises:

  • Business Cards – If you’re a tour company that is on the go, business cards can be a great option. Carry a stack with you in a  pocket or fanny pack, and hand them out to each guest.
  • Fliers – Hand out small fliers or notecards to each guest with info and instructions on using AudioFetch.
  • Reception/Front Desk – Do guests need to check in before entering your venue? Alert them to your audio streaming offer right away. This will allow staff to answer any questions immediately, ensuring they download AudioFetch on their first visit.
  • POP Signage – For QSRs or other venues where guests pay before sitting down, posts signage at the register. Again, this alerts them immediately and allows staff to address questions in an efficient manner.
  • Signage on Equipmentfitness studios can add signage to each treadmill, elliptical, stationary bike, etc.
  • Posters – Hang posters around your venue and in bathroom stalls (you can’t find a more captive audience!).
  • Menus – Sports bars and restaurants can add a call out directly on menus.
  • Marquee/Outdoor Sandwich Boards – Draw customers into your venue with outdoor signage on a marquee or sandwich board. Have some fun with the message to really grab their attention!
  • Programs – For churches, lecture halls, theaters and other venues that provide programs for events, add a simple note about the availability of local audio streaming for assistive listening.

If you would additional signage or custom posters to use at your location, contact us and we can help to get you the signage you need.

UPDATE YOUR WEBSITE

Do you have a page on your site that lists amenities or other special offers at your business? Add a note about AudioFetch here. Also, consider linking back to our website–customers today are very independent and like to research new tools themselves, a direct link allows them to do this without requiring further content from your team.

UPDATE YOUR APP

If your business has it’s own app, add a link to download the AudioFetch app directly from within your app. Want to take the integration further? We’re work with businesses to integrate our audio directly into your app. Contact us to discuss this option further.

BLOG ABOUT IT

Add some more info about how to download and use AudioFetch in a blog post. Include a few short quotes from existing customers showcasing the benefits it provides. Customers trust reviews from others, so these testimonials can be very powerful in encouraging new customers to stop by your venue or event, or join your gym.

If you’ve just installed AudioFetch, you may not have many testimonials from your customers yet. Feel free to quote some of our customers; find these testimonials on our AudioFetch Customer Reviews page.

SHARE IT ON SOCIAL

Social media is an effective and efficient way to spread the word about your business and the amenities your offer. Announce that you offer audio over wifi streaming on Facebook, Twitter, Instagram and/or your other social media channels.

When there’s a big event happening (e.g., Super Bowl, March Madness or World Cup at sports bars), use social media to let customers know about any specials during games and their ability to use AudioFetch. And link to the blog post to encourage users to visit your site to learn more.

The following sample copy can be used on your social media channels by simply copy/pasting:

Now you can stream the audio from any TV directly to your smartphone or tablet via the @AudioFetch app. It’s the audio you want, without any distractions. Stop by and try it out! You can download the app here:

http://bit.ly/IOSAppAF

http://bit.ly/DroidAppAF

We’ve also put together some sample imagery that you can download and share on social. Click the links below to download imagery for the various social media channels:

Fitness 1440 in Longview, TX alerts their customers to availability of AudioFetch at their gym.
Fitness 1440 in Longview, TX alerts their customers to availability of AudioFetch at their gym. Source: Fitness 1440 Facebook.

SEND OUT AN EMAIL

Email is one of the most effective methods for engaging existing customers online. Include an announcement about your AudioFetch offering immediately after installation, and make note of it frequently to remind customers to come in and use it.

We know you’re busy, so go ahead and use the following text in your communications, and adjust as needed to match the tone of your brand:

We’re excited to tell you about our new partnership with AudioFetch to provide audio streaming to our customers. AudioFetch allows us to stream the audio from any TV directly to your smartphone or tablet via the AudioFetch app. This means you get to take control of what you’re listening to without feeling chained to one spot. It’s the audio you want, wherever you are, without any distractions. Be sure to try it out the next time you stop by!

Download the AudioFetch app here:

http://bit.ly/IOSAppAF

http://bit.ly/DroidAppAF

GIVE YOUR STAFF A HEADS UP

Your employees are the face of your business, and the first place customers go when they have questions. Make sure every member of your staff knows what the AudioFetch audio streaming system is and how to reference download instructions. Encourage them to download the app on their own devices, or have a device available for them to play with it, ensuring they have a basic comfort level that AudioFetch works well and is easy to use.

MAKE A LIVE ANNOUNCEMENT

Most live events like presentations or lectures start off with some housekeeping announcements. “Silence your phones,” “Hold questions until the end,” “Use this hashtag during the event,” and “Download AudioFetch to help you hear better during the presentation.” A brief announcement with an accompanying slide, where appropriate, can increase usage and improve your guests’ experiences.

Your guest won’t use your AudioFetch system if they don’t know about it. Make them aware by promoting in and around your venue, and through your online channels.

Do you have a creative way that you’ve promoted AudioFetch at your business? We’d love to hear about it! Share your story on Facebook.

How Audio Streaming Works

By | streaming | No Comments

We’ve all been there. You’re out at your favorite restaurant and whether it’s the big game or some breaking news, you want to tune in and hear the experience. This can be difficult with all the noise in a busy establishment. Streaming local audio over wifi directly solves this issue by allowing your patrons to easily connect their personal devices to the source. Patrons have their choice of volume, channel, and can easily catch all the action at their choosing.

How Audio Streaming Works

Streaming is basically taking an audio or video source and broadcasting it out. The content must be sampled then encoded. In the case of streaming local audio over WiFi, the stream is encoded into WiFi packets.

How AudioFetch Streaming Works

The AudioFetch platform is a designed specifically for very fast sampling and encoding of audio to be distributed over WiFi networks.  To this end, there is a dedicated audio processor for each audio source.  The For business owners, this well thought out design results in a a simple “plug-and-play” process!

Plug: First, you connect the audio source to the AudioFetch system you’re using. It could be a television, satellite, cable or IPTV input if using the traditional multiple-channel AudioFetch system, or a microphone if using the portable, single-channel FetchExpress. Note that AudioFetch provides 3 different audio connection issues to ensure your sources connect today and in the future.  Next, you connect the AudioFetch system to the wireless internet router via the Ethernet jack.

And Play: Once connected to both the source and the WiFi, the AudioFetch system automatically broadcasts audio from the source through the local WiFi network.

Users that have downloaded the free AudioFetch app and are connected to the local WiFi simply launch the  App and the audio automatically is streamed on their smartphone or tablet.

How AudioFetch Audio Streaming Over WiFi Works

Learn more about how AudioFetch works.

Local audio streaming is an extremely effective way to reach your patrons quickly, easily and often very personally. They’ll be happy that they can choose what they want to hear and view.  THose that don’t want to hear are grateful for the lack of noise pollution. For more information on how AudioFetch can work for you, contact us today.

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