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AudioFetch Provides Better Hearing in 23 Countries

By | AudioFetch News, Hearing Assistance | No Comments

We started AudioFetch with one goal in mind–to help people hear better. 

Having worked in the fitness industry for several years through our sister companies Broadcastvision Entertainment and Waio, Inc., we saw an opportunity to build a platform that would empower anyone with a smartphone to hear what they were watching in real-time, no matter the location. 

And now, nearly two decades later, those locations can be found in 23 countries around the world!
In addition to the hundreds of businesses in the United States, we ship to and support businesses in Australia, Norway, Europe and the United Kingdom, South Africa, Brazil, Italy, Singapore, France and many more! Check out the map below to see where AudioFetch is being used.

We’ve been honored to provide hearing assistance and audio entertainment options to all different types of businesses and organizations. Fitness centers, houses of worship, museums, farms, drive-in movie theaters, amusement parks, warehouses, hospitals, airports, universities and K-12 schools, sports bars, railroad tours, casinos and resorts, apartment complexes, country clubs, retirement communities, local news stations, film festivals–we could write three more paragraphs listing the various types of businesses and organizations that are leveraging AudioFetch! That’s because our wireless audio streaming technology is so flexible, efficient and affordable, and because every venue wants their guests to have a better experience.

If you’d like to know if AudioFetch supports your type of business or location, well, the answer is almost always YES! Contact us today or schedule an appointment to discuss your application.

Please note: While many of our customers are public venues, we also work with private businesses to provide services for their internal staff. If you’d like to test our AudioFetch technology in the wild, please be sure to check that the business is a public venue before visiting.

AudioFetch Blog Headers - Hearing Impaired Accessibility

How AudioFetch Creates a Welcoming Environment with Assistive Listening Solutions

By | Hearing Assistance | No Comments

Whether you’re a restaurant serving food to guests, a travel group providing tours, a church serving your members, or an organization hosting an event, you have one universal goal in mind–you want every person to have a positive experience so they’ll come back again and/or tell their friends about it. 

Businesses and organizations go to great lengths to provide this positive experience, but there’s one area they often overlook–accessibility. 

According to the National Institute on Deafness and Other Communication Disorders (NIDCD), some 38 million American adults over the age of 18 report some trouble hearing. That’s approximately 15% of people that could be struggling to hear when they’re at your establishment. 

You can make your establishment more accessible to those with hearing impairments by using our next-gen assistive listening solutions. Following are three ways AudioFetch can help your business or organization create a more welcoming environment for customers and guests:

1. No Hearing Aids Required

Lots of people don’t wear hearing aids when they need them. In fact, according to the  International Journal of Audiology, a whopping 80% of 55-74 year olds 55-74 don’t. That’s a lot of people who’ve made a conscious decision to go without a device that could benefit their lives. 

Why would they do such a thing, you ask? Well, there are numerous reasons people don’t wear hearing aids when they should. For some, they find hearing aids bulky or uncomfortable. For others, it makes them feel old or embarrassed. And for still more, they simply forget to bring it out with them. Whatever the reasons, not wearing a hearing aid when someone needs one can leave them feeling left out and isolated, a negative experience you don’t want them to have at your business.

Our assistive listening solutions eliminate all of those reasons. All the listener needs is their smartphone (which we all know no one ever forgets to bring out!) and headphones. 

2. No Asking to Use a Shared Device

Even when an establishment provides assistive listening devices, people oftentimes won’t ask for one. Again, the reasons here can be myriad–they don’t want to call attention to themselves and their hearing loss, they don’t know the devices are available, or, more common these days, they don’t want to use a device that may have been touched by others. 

AudioFetch solves this problem. Since listeners use their own smartphone and headphones to hear the audio, they don’t need to ask for or handle any additional devices. AudioFetch is ideal as an assistive listening system for churches, theaters, and schools and educational facilities. Travel and tourism businesses also benefit from replacing their shared hearing devices with our wireless tour guide system.

3. No Tech Skills Needed

If you know how to download and open an app, you know how to use AudioFetch. 

Listeners simply search for AudioFetch in the app store (or scan the QR code on signage we provide), download the app, and then open it. If there’s only a single audio channel, they’ll hear it immediately. If there are multiple channels, they simply select the one they want (which is easy to determine with the signage we also provide!) and listen in. 

Listeners will never be asked to enter any personal information. They’ll never be asked to create an account. They’ll never be asked to do anything but sit back and enjoy the sound! 

At AudioFetch, we’re devoted to helping people with hearing loss or impairment stay connected with the world around them, and helping businesses create a more welcoming environment for these individuals.  If you have questions about how AudioFetch can be used for assistive listening at your establishment, do not hesitate to contact us. We look forward to helping your business create a more welcoming environment for everyone. 

AudioFetch On-Demand Product Overview Webinar

AudioFetch On-Demand Product Overview Webinar

By | Business | No Comments

Want to better understand the features and benefits of wireless audio streaming for your business? Unsure which AudioFetch solution is right for you? Then you need to check out our Product Overview webinar.

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In this brief webinar video, AudioFetch CEO Tim Depumpo walks you through the numerous features and benefits of our technology and discusses how various businesses are using AudioFetch to improve guest experience. Tim also talks about each of the AudioFetch wireless audio streaming solutions in detail, pointing out the unique capabilities and which businesses and organizations find them most useful.

Click the link below to access the video and learn more about our commercial wireless audio streaming solutions.

If you have specific questions or are ready to get started now, call us at 1-844-HI-FETCH (1-844-443-3824) or schedule an appointment with our team.

AudioFetch Blog Header - Social Distance Tour

6 Types of Social Distancing Tours

By | Tour Guides, Travel | No Comments

After being locked indoors for several months, staring at screens for entertainment, people are itching to get out of the house and experience something in real life. Yet, travelers are still concerned about their health and safety. While some people are venturing out in wider areas, they remain cautious of the places they’re visiting and the people they’re interacting with. 

To help assuage travelers’ safety concerns and provide the necessary precautions, travel and tourism brands are leveraging our AudioFetch wireless audio streaming technology. 

AudioFetch helps create extra space for social distancing by allowing attendees to hear the guide via their smartphone, rather than crowding around in a group. And since they’re using their own smartphone, not a device provided to them by the tour, it limits the number of surfaces that individuals come into contact with (and limits the items the tour company has to sanitize after each tour!). 

Since lockdown restrictions began lifting earlier this summer, we’ve worked with numerous travel and tourism brands to help them create social distance tours. Some of the unique uses we’ve found are:

Factory Tours

Whether they’re for educational, entertainment or inspection purposes, factory tours can be made safer and more enjoyable with a wireless tour guide system. Not only does the system eliminate the need to provide devices that must be sanitized, it allows all attendees to remain six feet apart and still hear the tour guide. 

City Tours

Even traveling down the street can seem like a major adventure these days. And that’s why local city tours have been a hot trend this summer. Tours Accolde is using AudioFetch to provide guided walking tours in Quebec City and Lévis, Canada, showing off the local history, architecture, culture and lifestyle. 

Brewery Tours

This is a big one in our home state of Colorado! Breweries big and small run tours of their facilities for a sneak peek into the machinery and processes required for a perfect pint. Just like factories, breweries can be loud places that make it difficult for tour guides to hear and be heard. Our technology allows anyone with a smartphone to hear, AND to maintain a safe social distance. 

Garden Tours

Outdoor destinations have been deemed a safer alternative to indoor destinations, and many travel spots are beefing up their outdoor garden tours to provide this option. Whether it’s botanic gardens that are limiting tours to only their outdoor attractions, or indoor tours that are making the typically overlooked garden portion the main event. 

Architecture Tours

New River Architecture offers waterway cruises using electric-powered boats to guide visitors through the architecture and landscape of Fort Lauderdale, the “Venice of America.” Using AudioFetch and the open air venue, New River Architecture will provide a safer alternative to indoor tours. 

College Campus Tours

Prospective students and freshmen are typically treated to a campus-wide tour of all the new facilities they can visit. These tours can still take place by using wireless tour guide technology that permits people to keep a safe distance, while still hearing the every word the tour guide says. 

If you have questions about how AudioFetch allows you to run tours more responsibly with our tour guide system app, people do not hesitate to contact us. We look forward to helping you get your tour business back up and running, and doing so in the safest way possible.

AudioFetch Blog Header - Socially Distant Tours

How to Run Socially-Distant Tours with AudioFetch

By | Tour Guides, Travel | No Comments

Every industry has taken a major hit over the past two months, and that’s especially true for travel and tourism. With shelter in place orders across the globe, tours were brought to a standstill with few, if any, options for driving revenue. 

Now, as quarantine orders are being lifted, tour companies are eager to resume their unique tour experiences and begin generating revenue again. Yet, there are precautions they must now take to ensure the safety of both the tour group members and their staff. 

Requiring everyone to wear masks is a prerequisite. Limiting the number of people in any single tour group is wise. Modifying tour sites and attractions to avoid crowded areas should be considered. But how can people hear the tour guide when everyone must stand at least six feet away? 

Our AudioFetch technology is the perfect solution! Using our FetchExpress portable audio streaming device, tour guides can broadcast their voice to anyone within 300 feet in any direction. This allows for ample distance between tour group attendees, and provides your business with a responsible and marketable advantage. 

How Does AudioFetch Make Tours Safer

Our FetchExpress solution is lightweight, portable and has built-in Wi-Fi, turning the tour guide into a walking hotspot for listeners. Installing and using FetchExpress is incredibly simple, and requires just a few steps:

  1. Install FetchExpress – Turn on the FetchExpress and plug in the microphone. Seriously, it’s that easy!
  2. Download AudioFetch App – Tour members download the free AudioFetch App to their smartphone or tablet, connect to the FetchExpress Wi-Fi network, and launch the app.
  3. Ensure a Safe Distance – Make sure the tour guide and members are standing at least six feet apart and maintain this distance if it’s a walking tour or there’s any movement required during the tour. 
  4. Start the Tour – The tour guide speaks into the microphone and members listen via the app. 

For more stationary tours, or so that entire families can hear together, a bluetooth speaker can be paired with the phone or tablet to extend the audio. 

We also include a free wireless tour guide accessories kit with each purchase, freeing up the tour guide’s hands to point out important sights and ensuring they don’t run out of juice on longer tours. The accessories kit includes a hip pack, a headset microphone, a USB battery, and a battery charger cable. 

As the travel and tour industry begins to reopen, it’s important to take the necessary precautions to protect everyone involved. It’s also important that potential customers know about the measures you’re taking, and feel confident that their health and safety will not be jeopardized during their experience with your tour business.

If you have questions about how AudioFetch allows you to run tours more responsibly with our tour guide system app and WiFi audio stream, do not hesitate to contact us. We look forward to helping you get your tour business back up and running, and doing so in the safest way possible.

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How to Enhance College Tours for Gen Z

By | Education, Tour Guides | No Comments

Every summer, many colleges and universities experience an influx of potential students who want to know what makes one institution stand out from the rest. Leaving home for college is an exciting step toward adulthood which involves many stressful unknowns, and even the most confident student might find themselves feeling anxiety. Not only does your college tour need to help ease this nervousness, but it also needs to effectively showcase your school as the best choice, but the incoming generation of students isn’t quite like years past: This is Gen Z.

All students want to learn the history of the school, the locations of the various departments on campus (particularly the one for their major), the location of the dorms and student union. Additionally, showing prospective students the beauty of the campus, the art work, the quiet places to study and the loud places to make friends are all great ways to show why your school is special. 

While they can learn more of this online, Gen Z students prefer in-person experiences over digital. This is why your tour needs to present what makes your school special in the ways that interest them. Gen Z students aren’t as interested in making money like previous generations, they are interested in making a difference:

Not only will a college need to show off the school, but it will also need to align with its new student’s desire to improve the world and affect positive change. Once your tour is catered especially for Gen Z students, it’s important that it be heard clearly – because Gen Z is also the listening generation. Since 98% of Gen Z own a smartphone, a WiFi audio streaming solution that transmits audio directly to their smartphones is a cost effective way to ensure they hear every word of your college tour. 

If you’d like to learn more about how AudioFetch can help improve your campus tours with a wireless tour guide system or education sound system, contact us today.  

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3 Fun Ways to Enjoy the Summer!

By | Tour Guides, Churches, Education, General, Hearing Assistance, Music, streaming, Theater | No Comments

Summer is finally here, with its long days that stretch into evening, allowing more time to enjoy life outside, more fun with friends, more time for playing sports. Being outside has amazing benefits as well. Just being outside can lower blood pressure, fight depression and improve memory.  Natural sunlight helps mitigate pain and boost the immune system, plus being outdoors enhances creativity, improves vision, and there’s all that natural aromatherapy.  And it’s all natural. Here are 3 fun ways to be outside and spend time with loved ones (and maybe even learn something):

Outdoor Theater

Attending an outdoor theater production with a picnic is not only healthy for the body because you’re outdoors, but healthy for the mind and spirit too. “Theater is one of the higher cultural activities that mark us as imaginative, creative and truly human,” says Dr. Glenn D Wilson. If the performance includes comedy, all the better. The Mayo Clinic explains that laughter is great for relieving stress and stimulating organs. In the short term, giggling causes a boost in endorphins, the brain’s feel-good chemicals.

Of course, if you don’t arrive early enough to get a seat close to the stage, it may be difficult to hear the actors. Children playing, conversations nearby, traffic, or people walking around can distract from hearing the play. Look for outdoor theaters that offer audio over WiFi streaming so you can be sure to hear every word of the production or even listen to audio translated, if the venue offers live translation.

Walking Tours

Many cities, and even small towns, offer informative and fun walking tours that could help you learn more about the place you are visiting or even your hometown.  Or why not create your own walking tour and invite your friends and family?  Or have your children do it and get an entirely different perspective? They can visit the local history museum and ask the research librarian to help them, or better yet, visit a nursing home and get first-hand stories about locations around town. Intergenerational activity is a great way for parents to help their kids connect with older generations. The children will be so proud to inform everyone about the town and community.  

Of course, if you create your own local walking tour, you might get a crowd and you’ll want to make sure that they can all hear you. A wireless tour guide system is a simple solution to transmit your tour audio directly to your participants’ devices.

Movies Under the Stars

Drive-ins used to be common in cities and even small towns, but now there are only a handful left anywhere. However, with a wireless audio streaming solution that can be easily connected to a projector, it’s easy to make your own outdoor theater. The only other thing you’ll need is a blank white wall (or simply tack up a white sheet).  And, of course, a movie.

You can make it a private event, or if you screen your movie on the side of a building, your outdoor movie screening can become a fun community-building event. The best part is that with an audio streaming solution that transmits audio directly to users’ mobile devices, you’ll never have to worry about disturbing your neighbors!

No matter what you do this summer, we hope you will be sure to gain the benefits of being outdoors. Let us know if we can help make your summer even better by contacting us.

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How to Measure AudioFetch App Usage

By | General, AudioFetch News | No Comments

Do you know how often your customers and guests are using AudioFetch? What channels are most popular? Which ads are they engaging with? Understanding how your customers use AudioFetch allows you to make improvements and better understand your return on investment.

Every AudioFetch customer is provided access to cloud-based metrics showing usage of your AudioFetch audio over WiFi streaming system. The usage metrics are available at no additional charge within The Doghouse, our easy-to-use management portal.

Let’s take a look at each of the reports provided, and how you can use them for your business:

Sessions Per Day

- AudioFetch Audio Over WiFi

The Sessions Per Day report shows total sessions and unique sessions per day during the selected time frame (note: time frame can be specified in the upper right corner of any reporting view).

Look for trends in the data that indicate if any specific days of week are more popular than others. Compare these trends to other occurrences: Did you have a big event at your location? Was there a game or some other TV event happening that day? Do these numbers coincide with sales or other activity at your business?

Cumulative Listening

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On the Usage Metrics Dashboard, you can view a pie chart of Cumulative Listening Time. This chart shows every listening session that occurred during the selected time period. By clicking on any of the individual segments, you can dig into each individual listening session to understand more about how long the session lasted, what channels the person listened to, what device they used, location, whether any ads were displayed, and other details.

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Session Length

- AudioFetch Audio Over WiFi

The Sessions Length Report shows the average length of time for all listening sessions during a single day, the maximum listening time and the minimum listening time.

Top 5 Channels

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The Top 5 Channels report shows the most popular channels by total minutes your users spent listening during the selected time frame.

Use this report to help you choose what to show on the various TVs, and help optimize channel placement within your location. For example, if the majority of people listen to Channel 23, but this is only playing on one TV tucked in a corner, you should consider moving that station to a more prominent TV.

Individual Session Details

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Every single listening session is listed with numerous details, such as duration, location, device type, App Version, etc. Clicking on the “Details” link for any single entry provides more info on that session, including Channels listened to and a map of where they listened.

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These session details can be extremely useful for troubleshooting issues by device type, carrier, App version or location. If a user is having problems connecting to the wireless audio streaming, it could be that they’re using an old version of the AudioFetch app. Identifying this quickly and simply having them to upgrade the App can save you time, hassle and create a better customer experience.

Our free Usage Metrics allow you to better understand the return you get from your AudioFetch system, and improve the experience your guests have when using wireless audio streaming. For more tips on getting the most from AudioFetch, read our articles “How to Promote AudioFetch at Your Business,” “Customize Your AudioFetch App” and “How to Run Ads Through AudioFetch’s Ad Portal.”  If you have additional questions about how to get the most from your AudioFetch, please don’t hesitate to contact us!

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How To Improve Factory Tours with a Wireless Tour Guide System App

By | Tour Guides | No Comments

Factory tours are a great way of getting a variety of people to see how your company works and the incredible people you have on your team. Potential investors, students, government inspectors, new employees, and more could all benefit from an insightful look into the workings of your factory.

The factory environment, however, is not always the most conducive to tour groups. The constant hum of machines, various safety hazards, narrow walkways — these challenges can make it difficult for tour guides to hear and be heard. To make the tour experience as valuable and enjoyable as possible, a wireless tour guide system helps to address the three key challenges of factory tours:

Noise on the Factory Floor

If there’s a great deal of noise in the factory, you may spend a lot of time shouting at your guests which can make them uncomfortable as they strain to hear you and could cause you to eventually lose your voice.

Worst of all, your visitors may miss part of what you are saying, especially if you have a small crowd where people have to stand behind others or when you have to turn away to lead them. If your visitors can’t hear you, they could lose interest or miss important information that you’re trying to pass along.  

Tour Safety

Given strict government regulations of manufacturing and factory work, safety issues can also be a concern for tours. You might need to keep visitors out of sensitive areas and away from machinery, and this is something that needs a reminder each time you move on.  

Also, members of the group might wander off or go to the restroom and get separated from their group – this is especially true with groups of students. It would be helpful to have a way to communicate with them so that they find their way back to the group.  

Not Disturbing Your Staff

While some areas of your workplace may be noisy, other areas may be quiet places where employees are concentrating on their work.  Hearing a tour guide speaking loudly could be disruptive. You’ll want to keep your voice low so you don’t disturb anyone and this can present another hearing problem for your tour group.

One way of overcoming all of these hearing issues is to use a wireless tour guide system that can stream audio directly to a user’s mobile device, allowing them to  hear every word via headphones or earbuds. You’ll never have to shout above the noise, and if you have to speak quietly, your guests will still be able to hear you by turning up the volume on their mobile device. Plus, because they use their own phones or tablets, you don’t have to worry about upkeep on clunky or outdated devices. It’s the perfect solution.

If you’d like to hear more about how AudioFetch products could improve your factory tours, as well as other benefits to your employees, contact us!

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Level Up Your Next Field Trip with a WiFi PA System

By | Education, Hearing Assistance, Theater, Tour Guides | No Comments

Most students enjoy taking a field trip because it offers more time to socialize, it breaks up the routine of the classroom, and they don’t have to eat in the cafeteria! But field trips are also beneficial to learning because they expand a child’s awareness of the world and they help with memory.

According to a study at the University of Arkansas, taking a field trip to a live theater performance enhanced literary knowledge, tolerance and empathy among students. And, a recent study by Emilyn Ruble Whitesell at New York University, showed that middle-school students who participated in science field trips scored higher on a standardized science test. Ruble believes that this is because field trips and hands-on learning make concepts more memorable.

These studies point to the fact that field trips are beneficial for students on multiple levels, but that’s only if you can manage to keep students engaged. Increased class sizes can make many field trip groups difficult to manage, and with budget cuts it’s important to find an economical solution that makes the most of readily available resources like a student’s smartphone. A personal PA system for teachers or field trip guides, one with built in WiFi, can transmit audio from the speaker directly to a student’s smart device.

With a wireless tour guide system from AudioFetch, students can have the freedom to roam during a field trip while staying connected to the teacher or tour guide providing vital information about the experience. It can also keep students hands free to take notes, and because they use their own devices, the school doesn’t have to budget for upkeep on headsets or another type of wireless tour guide system. Finally, with built in WiFi, educators are empowered to take their class anywhere and ensure that learning is uninterrupted by others in the area.

If you’re an educator and want to learn more, contact us to find out if an AudioFetch personal PA system could help you level up your next field trip.

And don’t forget, we’re in the final weeks of our #WHYIGUIDE tour guide giveaway! To enter, record a video (<30 seconds) explaining why you love being a tour guide, and post it to our Facebook page or upload the video to your Instagram profile, and use the hashtags: #WhyIGuide and #TourGuideLife. Every video uploaded between March 18 and April 30 with those hashtags is automatically entered, and the winner will be chosen at random in May. Full rules and eligibility