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AudioFetch Blog Header - Socially Distant Tours

How to Run Socially-Distant Tours with AudioFetch

By | Tour Guides, Travel | No Comments

Every industry has taken a major hit over the past two months, and that’s especially true for travel and tourism. With shelter in place orders across the globe, tours were brought to a standstill with few, if any, options for driving revenue. 

Now, as quarantine orders are being lifted, tour companies are eager to resume their unique tour experiences and begin generating revenue again. Yet, there are precautions they must now take to ensure the safety of both the tour group members and their staff. 

Requiring everyone to wear masks is a prerequisite. Limiting the number of people in any single tour group is wise. Modifying tour sites and attractions to avoid crowded areas should be considered. But how can people hear the tour guide when everyone must stand at least six feet away? 

Our AudioFetch technology is the perfect solution! Using our FetchExpress portable audio streaming device, tour guides can broadcast their voice to anyone within 300 feet in any direction. This allows for ample distance between tour group attendees, and provides your business with a responsible and marketable advantage. 

How Does AudioFetch Make Tours Safer

Our FetchExpress solution is lightweight, portable and has built-in Wi-Fi, turning the tour guide into a walking hotspot for listeners. Installing and using FetchExpress is incredibly simple, and requires just a few steps:

  1. Install FetchExpress – Turn on the FetchExpress and plug in the microphone. Seriously, it’s that easy!
  2. Download AudioFetch App – Tour members download the free AudioFetch App to their smartphone or tablet, connect to the FetchExpress Wi-Fi network, and launch the app.
  3. Ensure a Safe Distance – Make sure the tour guide and members are standing at least six feet apart and maintain this distance if it’s a walking tour or there’s any movement required during the tour. 
  4. Start the Tour – The tour guide speaks into the microphone and members listen via the app. 

For more stationary tours, or so that entire families can hear together, a bluetooth speaker can be paired with the phone or tablet to extend the audio. 

We also include a free wireless tour guide accessories kit with each purchase, freeing up the tour guide’s hands to point out important sights and ensuring they don’t run out of juice on longer tours. The accessories kit includes a hip pack, a headset microphone, a USB battery, and a battery charger cable. 

As the travel and tour industry begins to reopen, it’s important to take the necessary precautions to protect everyone involved. It’s also important that potential customers know about the measures you’re taking, and feel confident that their health and safety will not be jeopardized during their experience with your tour business.

If you have questions about how AudioFetch allows you to run tours more responsibly, people do not hesitate to contact us. We look forward to helping you get your tour business back up and running, and doing so in the safest way possible.

AudioFetch Blog Header - Coworking Spaces

How Coworking Spaces Can Take Advantage of Local Audio Over WiFi Streaming

By | Business, Coworking Spaces, Education, General, Hearing Assistance | No Comments

We’re constantly coming up with new and clever ways that businesses can benefit from our local audio over WiFi streaming solutions. Silent discos can use it to provide clandestine music to dancers. Real estate agents can use it to broadcast house details curbside to curious homebuyers driving by. Microbreweries can use it to provide information during tours of their brewing facilities (we are in Colorado, after all!). The products and their application are so versatile, the possibilities are nearly endless! 

Coworking spaces are one niche industry that has really sparked some ideas recently. The coworking industry has grown significantly in recent years. Freelancers, large corporations, and everyone in between are enjoying the flexibility, affordability, and other benefits of working in a shared office space. 

This focus on collaboration, innovation, and versatility really aligns with our ethos at AudioFetch, and we’re thrilled to be working with coworking spaces like EVO3 Workspace in Summit County, Colorado to provide additional benefits for their resident businesses and guests. 

Following are a few useful, unique and fun ways that coworking spaces can take advantage of local audio over WiFi streaming:

Provide Accessibility at Events

Coworking spots frequently host events, such as expert speaker series, coding workshops, maker fairs, and other things that help to promote and educate their members and the local community. These events can draw diverse crowds, with diverse audio and visual needs. 

AudioFetch provides hearing assistance capabilities without requiring the installation of an inductive hearing loop, or any separate hearing assistance devices. Listeners simply download the free AudioFetch app on their smartphone, and tune in to the live presentation. 

Provide Translation Services at Event

Within the diverse crowds that events draw, there may be some folks that would benefit from listening in a different language. This is especially important for educational events or training workshops. UNESCO research indicates that people learn best in their native tongues. 

AudioFetch solutions can be used to broadcast a live translation stream for anyone that needs it. You simply need someone available to translate the speaker or instructor’s message into the right language for your audience. Listeners then just launch the AudioFetch app on their smartphone, and select the channel with the translation feed. 

Allow Passive Listening of Events in Offices

Coworking members are often growing startups and zealous freelancers, eager to absorb as much knowledge and experience as possible, and limited only by hours in a day and days in a week. The members want to attend every event and workshop hosted by the coworking space, but they need to be at their desks working against deadlines and objectives.   

AudioFetch lets them have the best of both worlds! Members can tune in to the presentation or class that’s happening in the common area or conference room, while still heads-down at their computer working away in their office. It’s every founder’s dream–the ability to be in two places at once! (Now, if only that was possible for catching up on sleep and exercise!)

Curate Music Streaming Channels

Piping in a single music station or playlist throughout the entire coworking space is not ideal. It’s too loud. It’s too quiet. It doesn’t set the right tone. I hate that artist. With such a diverse membership base, there’s no doubt there will be opinions on the music selection. 

Rather than broadcasting a single music station for everyone to hear, AudioFetch can be used to provide options and eliminate distractions. You can create a custom channel for different music genres to appeal to various musical tastes. You could even allow members to play “DJ” for a week at a time, perhaps hosting a contest or raffle to bestow this honor each week. 

Curate Podcast Streaming Channels

In addition to designating select channels for music, you could also use a few channels to stream relevant podcasts throughout the day. Depending on what type of people and businesses make up your membership, you might consider Entrepreneurs on Fire, StartUp Podcast , The Gary Vee Audio Experience, The Growth Show, or So Money

Create a “Founders Podcast” Channel

Some of the biggest draws of coworking spaces are collaboration and networking opportunities. Let’s imagine that one of the members sells dog treats from spent grain from a local brewery down the street. They need some help updating their website and driving sales. There’s a freelance web developer two offices down, and a digital marketing firm two rows over. These folks could all be working together to make some doggos and the environment a little bit happier and healthier, they just need to know the others exist! 

A unique value-add for your members could be a “Founder’s Podcast” show. This podcast would allow each member to provide an overview of their business and service/product offering, any updates or announcements, and requests for help or current challenges they’re solving for. The recordings from each of the members would then be combined and played continuously for all members to hear, providing a unique way for members to promote their business and for all members to learn about and connect with others. 

Create a Unique Tour Experience

Providing a tour of the facility for prospective members is a key step in the sales process. Members need to see and experience the basic features–offices, desk spaces, conference rooms, kitchen, amenities, training centers, office supply, etc. But these things are table stakes–every coworking space has them. 

To set your space apart from others, showcase how you embrace and support innovation during the initial visit and tour. Utilizing AudioFetch’s advanced wireless tour guide technology, potential members can explore the coworking space while listening to details via the AudioFetch app. This also creates efficiencies for your reception or office management staff. Rather than being pulled away from their duties every time someone needs a tour, they can simply alert visitors to the app and resume their work.

Coworking spaces are just one of many, many applications for the AudioFetch local audio streaming solutions. If you have a unique application you’d like to chat about or have ideas for utilizing AudioFetch in creative ways, we’d love to discuss with you! Give us a buzz at 1-877-564-8845 or drop a line today!

How to Measure AudioFetch App Usage

By | AudioFetch News, General | No Comments

Do you know how often your customers and guests are using AudioFetch? What channels are most popular? Which ads are they engaging with? Understanding how your customers use AudioFetch allows you to make improvements and better understand your return on investment.

Every AudioFetch customer is provided access to cloud-based metrics showing usage of your AudioFetch audio over WiFi streaming system. The usage metrics are available at no additional charge within The Doghouse, our easy-to-use management portal.

Let’s take a look at each of the reports provided, and how you can use them for your business:

Sessions Per Day

The Sessions Per Day report shows total sessions and unique sessions per day during the selected time frame (note: time frame can be specified in the upper right corner of any reporting view).

Look for trends in the data that indicate if any specific days of week are more popular than others. Compare these trends to other occurrences: Did you have a big event at your location? Was there a game or some other TV event happening that day? Do these numbers coincide with sales or other activity at your business?

Cumulative Listening

On the Usage Metrics Dashboard, you can view a pie chart of Cumulative Listening Time. This chart shows every listening session that occurred during the selected time period. By clicking on any of the individual segments, you can dig into each individual listening session to understand more about how long the session lasted, what channels the person listened to, what device they used, location, whether any ads were displayed, and other details.

Session Length

The Sessions Length Report shows the average length of time for all listening sessions during a single day, the maximum listening time and the minimum listening time.

Top 5 Channels

The Top 5 Channels report shows the most popular channels by total minutes your users spent listening during the selected time frame.

Use this report to help you choose what to show on the various TVs, and help optimize channel placement within your location. For example, if the majority of people listen to Channel 23, but this is only playing on one TV tucked in a corner, you should consider moving that station to a more prominent TV.

Individual Session Details

Every single listening session is listed with numerous details, such as duration, location, device type, App Version, etc. Clicking on the “Details” link for any single entry provides more info on that session, including Channels listened to and a map of where they listened.

These session details can be extremely useful for troubleshooting issues by device type, carrier, App version or location. If a user is having problems connecting to the wireless audio streaming, it could be that they’re using an old version of the AudioFetch app. Identifying this quickly and simply having them to upgrade the App can save you time, hassle and create a better customer experience.

Our free Usage Metrics allow you to better understand the return you get from your AudioFetch system, and improve the experience your guests have when using wireless audio streaming. For more tips on getting the most from AudioFetch, read our articles “How to Promote AudioFetch at Your Business,” “Customize Your AudioFetch App” and “How to Run Ads Through AudioFetch’s Ad Portal.”  If you have additional questions about how to get the most from your AudioFetch, please don’t hesitate to contact us!

AudioFetch Why I Guide Giveaway Contest 2

Want to Win a Free FetchExpress? Tell Us Why You Love Being a Tour Guide

By | AudioFetch News, Tour Guides | No Comments

Being a tour guide is a dream job for many. In fact, it was ranked the 3rd best job for work-life balance by Business Insider last year. And it’s hard not to see why–experience new environments, meet new and interesting people, learn about art, history and culture, and of course, get paid to see the world! These are just some of the reasons we know tour guides love their jobs.

But we know there are a million more. And we need you to tell us what they are. That’s why we’re hosting the “Why I Guide” giveaway contest. Tell us what you love about your job and you’ll be entered to win a free FetchExpress, the best wireless tour guide device out there, and a custom Tour Guide Accessories Kit (USB battery, battery charger cable, headset microphone, belt pack). FetchExpress allows your tour groups to hear your voice better without distractions or distracting others. Using built-in WiFi, FetchExpress broadcasts your voice live to your guests’ smartphones via the free AudioFetch App.

Entering the contest is easy — just record a video (<30 seconds) explaining why you love being a tour guide, and post it to our Facebook page or upload the video to your Instagram profile, and use the hashtags: #WhyIGuide and #TourGuideLife. Every video uploaded between March 18 and April 30 with those hashtags is automatically entered, and the winner will be chosen at random in May.

What are you waiting for? Record that video and head over to Facebook or Instagram to enter!

Full rules and eligibility.

AudioFetch Homepage Slide - Wireless Tour Guide Audio Solution

What’s Included in Our Tour Guide Accessories Kit

By | AudioFetch News, Tour Guides | No Comments

A tour guide needs to be light, nimble and prepared for anything that might happen during a tour. Any little technical or logistical mishap–a dead microphone battery, missing cables, juggling all kinds of devices and papers–can create a not-so positive experience for guests. So we’ve put together a customized Tour Guide Accessories Kit. When used with the FetchExpress wireless tour guide system, it contains all the tools tour guides need to be prepared and go hands-free during their tours.

Our Tour Guide Accessories Kit includes:

  • USB Battery – Today, battery power is worth more than gold! That’s why we’ve included an extra long life external battery pack to ensure you never run out of juice halfway through a tour.
  • Battery Charger Cable – That battery pack would be useless without a way to plug it in!
  • Headset Microphone – A lightweight, hassle-free microphone that comfortably fits around the back of your head, delivering high-quality sound and freeing up your hands for all your guiding needs.
  • Safety Band – The Elastic band allows you to secure the FetchExpress to the battery pack, keeping the devices organized and stable.
  • Instruction Cards – Each kit comes with a stack of small cards with a QR code for simple download of the AudioFetch App including brief instructions.
  • Belt Pack – A roomy hip pack that’s the perfect size for holding the FetchExpress, battery pack, and all other accessories you need. Strap it on and you’re hands free, ready to point out interesting sights, hand-out tickets, or hold open doors!
AudioFetch Express Tour Guide Accessories Kit

For a limited time, the Tour Guide Accessories Kit is included at no charge for every tour application. Contact us today to order your FetchExpress tour guide audio system. Make your tour guiding pain free while providing an even better guest experience.

And don’t forget to enter the Why I Guide tour guide GIVEAWAY! Learn more

AudioFetch Blog Header - How to Promote AudioFetch at Your Business

How to Promote AudioFetch at Your Business

By | Business, Casinos, Churches, Dining, Education, Fitness Centers, General, Restaurants, Sports Bars, Theater, Tour Guides, Waiting Rooms | No Comments

Installing AudioFetch at your business is a breeze. Getting customers to use it shouldn’t be difficult either!

Here are several ideas for announcing the addition of AudioFetch wireless audio streaming at your business, and getting more customers and guests to use it.

POST SIGNAGE

Your installation package comes with marketing collateral to go on your TVs, table tents and cardio clings for fitness establishments to alert customers that you offer local audio over WiFi streaming, and brief instructions on how to use it.

Chico Sports Club uses cardio clings on their exercise equipment to alert customers about the availability of AudioFetch.

Chico Sports Club uses cardio clings on their exercise equipment to alert customers about the availability of AudioFetch. Source: Chico Sports Club instagram

Depending on your type of business, you may also consider other options for promoting it on premises:

  • Business Cards – If you’re a tour company that is on the go, business cards can be a great option. Carry a stack with you in a  pocket or fanny pack, and hand them out to each guest.
  • Fliers – Hand out small fliers or notecards to each guest with info and instructions on using AudioFetch.
  • Reception/Front Desk – Do guests need to check in before entering your venue? Alert them to your audio streaming offer right away. This will allow staff to answer any questions immediately, ensuring they download AudioFetch on their first visit.
  • POP Signage – For QSRs or other venues where guests pay before sitting down, posts signage at the register. Again, this alerts them immediately and allows staff to address questions in an efficient manner.
  • Signage on Equipmentfitness studios can add signage to each treadmill, elliptical, stationary bike, etc.
  • Posters – Hang posters around your venue and in bathroom stalls (you can’t find a more captive audience!).
  • Menus – Sports bars and restaurants can add a call out directly on menus.
  • Marquee/Outdoor Sandwich Boards – Draw customers into your venue with outdoor signage on a marquee or sandwich board. Have some fun with the message to really grab their attention!
  • Programs – For churches, lecture halls, theaters and other venues that provide programs for events, add a simple note about the availability of local audio streaming for assistive listening.

If you would additional signage or custom posters to use at your location, contact us and we can help to get you the signage you need.

UPDATE YOUR WEBSITE

Do you have a page on your site that lists amenities or other special offers at your business? Add a note about AudioFetch here. Also, consider linking back to our website–customers today are very independent and like to research new tools themselves, a direct link allows them to do this without requiring further content from your team.

UPDATE YOUR APP

If your business has it’s own app, add a link to download the AudioFetch app directly from within your app. Want to take the integration further? We’re work with businesses to integrate our audio directly into your app. Contact us to discuss this option further.

BLOG ABOUT IT

Add some more info about how to download and use AudioFetch in a blog post. Include a few short quotes from existing customers showcasing the benefits it provides. Customers trust reviews from others, so these testimonials can be very powerful in encouraging new customers to stop by your venue or event, or join your gym.

If you’ve just installed AudioFetch, you may not have many testimonials from your customers yet. Feel free to quote some of our customers; find these testimonials on our AudioFetch Customer Reviews page.

SHARE IT ON SOCIAL

Social media is an effective and efficient way to spread the word about your business and the amenities your offer. Announce that you offer audio over wifi streaming on Facebook, Twitter, Instagram and/or your other social media channels.

When there’s a big event happening (e.g., Super Bowl, March Madness or World Cup at sports bars), use social media to let customers know about any specials during games and their ability to use AudioFetch. And link to the blog post to encourage users to visit your site to learn more.

The following sample copy can be used on your social media channels by simply copy/pasting:

Now you can stream the audio from any TV directly to your smartphone or tablet via the @AudioFetch app. It’s the audio you want, without any distractions. Stop by and try it out! You can download the app here:

http://bit.ly/IOSAppAF

http://bit.ly/DroidAppAF

We’ve also put together some sample imagery that you can download and share on social. Click the links below to download imagery for the various social media channels:

Fitness 1440 in Longview, TX alerts their customers to availability of AudioFetch at their gym.
Fitness 1440 in Longview, TX alerts their customers to availability of AudioFetch at their gym. Source: Fitness 1440 Facebook.

SEND OUT AN EMAIL

Email is one of the most effective methods for engaging existing customers online. Include an announcement about your AudioFetch offering immediately after installation, and make note of it frequently to remind customers to come in and use it.

We know you’re busy, so go ahead and use the following text in your communications, and adjust as needed to match the tone of your brand:

We’re excited to tell you about our new partnership with AudioFetch to provide audio streaming to our customers. AudioFetch allows us to stream the audio from any TV directly to your smartphone or tablet via the AudioFetch app. This means you get to take control of what you’re listening to without feeling chained to one spot. It’s the audio you want, wherever you are, without any distractions. Be sure to try it out the next time you stop by!

Download the AudioFetch app here:

http://bit.ly/IOSAppAF

http://bit.ly/DroidAppAF

GIVE YOUR STAFF A HEADS UP

Your employees are the face of your business, and the first place customers go when they have questions. Make sure every member of your staff knows what the AudioFetch audio streaming system is and how to reference download instructions. Encourage them to download the app on their own devices, or have a device available for them to play with it, ensuring they have a basic comfort level that AudioFetch works well and is easy to use.

MAKE A LIVE ANNOUNCEMENT

Most live events like presentations or lectures start off with some housekeeping announcements. “Silence your phones,” “Hold questions until the end,” “Use this hashtag during the event,” and “Download AudioFetch to help you hear better during the presentation.” A brief announcement with an accompanying slide, where appropriate, can increase usage and improve your guests’ experiences.

Your guest won’t use your AudioFetch system if they don’t know about it. Make them aware by promoting in and around your venue, and through your online channels.

Do you have a creative way that you’ve promoted AudioFetch at your business? We’d love to hear about it! Share your story on Facebook.