was successfully added to your cart.

AudioFetch Blog Header_ADA Compliance

ADA Compliance and Hearing Impairments: Everything Your Business Needs to Know

By | airports, Auction, Business, Casinos, Churches, Education, Government, Hearing Assistance, Hearing Loss, Stadiums, Theater, Tour Guides, Wireless Audio | No Comments

Every public business, organization, or venue should be thinking about how to improve accessibility at their establishment. Not only does it create a more welcoming environment for any and every-one that visits, but it can also be a legal requirement. 

Read on to learn more about how your business can (and must) improve accessibility through ADA compliance and other accessibility-friendly solutions.

What is ADA compliance?

The Americans with Disabilities Act was signed into law in 1990. It prohibits discrimination and seeks to improve accessibility at public government entities and privately-owned “places of public accommodation,” and requires employers with 15+ employees to provide reasonable accommodations for those with disabilities.

What are ADA guidelines for hearing impairments?

The ADA requirements for hearing impairments vary by platform, business type, or entity. For example, all airlines within and into the United States must accommodate hearing loss, according to the Air Carriers Access Act (ACAA), which is typically accomplished by adding captions to airport TVs
 
Other public venues must provide assistive listening devices (ALDs) in each assembly area where audible communication is integral to the use of the space. These venues include movie theaters, concert and lecture halls, schools, museums, hospitals, stadiums and arenas, courtrooms, conference rooms, convention centers, nursing homes, community centers, and the list goes on and on. 
 
If your venue provides fixed seating (e.g., theater or stadium) for 50 or more people, ADA compliant receivers must be available for a percentage of seating capacity. Originally it was 4% of capacity, but that figure was updated in 2010 to give larger venues a bit of a break with a scaled quantity. Additionally, at least 25% or a minimum of two receivers must be hearing-aid compatible.

What is an ADA-compliant device?

ADA compliant products for hard-of-hearing individuals include assistive listening systems (ALS) or assistive listening devices (ALDs). An assistive listening system is defined as an amplification system utilizing transmitters, receivers, and coupling devices to bypass the acoustical space between a sound source and a listener by means of induction loop, radio frequency, infrared, direct-wired equipment or wireless connection.

Who enforces ADA compliance?

Several agencies play a role in enforcing or investigating ADA compliance claims, including The U.S. Equal Employment Opportunity Commission (EEOC), U.S. Department of Transportation, Federal Communications Commission (FCC), U.S. Department of Justice, U.S. Department of Education, U.S. Department of Health and Human Services (HHS), U.S. Department of Labor, and the Architectural and Transportation Barriers Compliance Board (ATBCB).

What are the consequences of not following the ADA guidelines?

Failing to comply with ADA guidelines can result in both financial and reputation repercussions
 
On a purely financial basis, your business or organization can be fined by the federal government up to $75,000 for the first violation and $150,000 for additional ADA violations, and state or local governments may tack on additional fines. Additionally, you open yourself up to lawsuits, personal injury claims, and legal or civil penalties from disabled individuals with legitimate complaints or ambulance-chasing entities looking to make an easy buck. 
 
From a reputation perspective, your brand name can also be dragged through the mud for non-compliance, which can also severely affect your business financially in both the short and long term.

What businesses or organizations are exempt from ADA compliance?

The ADA does not apply to places of worship, religious organizations/schools, private clubs, or any other venue historically excluded from federal civil rights laws. However, many of these organizations decide to provide some type of assistive listening option to create a more welcoming and inclusive environment for all of their members and patrons. 
 
Learn more about our assistive listening solutions for churches and houses of worship.

Does AudioFetch work with ADA-compliant receivers?

Yes, AudioFetch is compatible with ADA-compliant receivers. AudioFetch can be used to broadcast the audio source live, and then businesses can use a regulation ADA-compliant device to receive that audio. 
 
AudioFetch also integrates seamlessly with hearing aids; listeners connect the hearing aid to their smartphone via Bluetooth and are able to listen in real-time.

AudioFetch works with businesses and organizations of all sizes to help you create a more accessible and welcoming environment for your guests, customers, and employees. If you’re ready to get started, contact us or schedule an appointment to learn more and request a free demo. 

AudioFetch Blog Header - Home Audio FAQs

FAQs About Home Audio Streaming Devices

By | Home Audio | No Comments

It’s hard to believe that we released AudioFetch Home, our home audio solution, nearly one year ago! Time really flies when you’re making up for lost fun! 

We introduced AudioFetch Home in October 2020 to address a real need we saw in the market. With more people forced to stay home in quarantine, many families found it challenging to maintain a peaceful and enjoyable environment. Drawing on the same technology we’ve used for the last two decades for our commercial products, AudioFetch Home helps families, couples and seniors hear better in their house, reduces distractions and creates a more high-tech environment. 

There’s been some fantastic interest in AudioFetch Home over the past year. Customers have used it in their home gyms, for backyard movie nights and for hearing assistance. We’ve even had customers purchase our commercial wireless audio streaming solutions after having such a positive experience with Home. 

We’ve also fielded some fantastic questions about home audio solutions and audio over WiFi technology. We wanted to share answers to some of the most common questions we get asked, in case you’re wondering the same thing.

Top FAQs about Home Audio Streaming

How does home audio over WiFi work?

Audio over WiFi delivers high-quality audio content without requiring hard wiring. Audio over WiFi  systems include an audio transmitter, an audio receiver and an audio playback device. In the case of AudioFetch, the transmitter is the AudioFetch Home (or Express or Signature products for commercial use), and both the receiver and playback devices are a smartphone, making it a much simpler and more affordable solution. 

Can I hear my TV through my phone?

AudioFetch works by streaming TV audio to your smartphone or tablet through the free AudioFetch app. And it’s not just cable programs that you can hear; anything you watch on your TV, whether that’s through Netflix, Hulu, Roku, Apple TV, YouTube or DVDs, will work when using the AudioFetch Home device.

How can I watch TV without disturbing others?

AudioFetch Home allows you to listen to the TV audio via your smartphone, tablet or bluetooth connected hearing aid. The TV volume can be low or even zero for anyone else in the room, but you can hear the audio crystal clear through the AudioFetch app. You can adjust the volume as needed through the app or your device, and this won’t change the sound for others. 

Why would you want to watch TV without disturbing others? There are numerous reasons: 
– If you have a hearing impairment and need the volume much higher than others
– If you want to watch TV in bed without waking your partner
– If have an open-concept living space like a loft or warehouse, where any sound carries throughout 
– If you want to hear the TV while working out on a treadmill or other noisy machine

How can I improve the sound of my TV for the hard of hearing?

AudioFetch Home acts as a TV sound amplifier by streaming the TV audio to smartphones via the AudioFetch app. All you have to do is plug AudioFetch Home into your TV, connect your phone to the Home wireless network, and download the AudioFetch app. That’s it! You can start listening immediately using headphones or connecting to your hearing aid with bluetooth.

Read “AudioFetch Home: The Next-Gen TV Ears Alternative” for more information.

How can I hear better without using a hearing aid?

AudioFetch allows you to stream audio over WiFi to your smartphone or tablet. Instead of using a hearing aid, or another type of hearing device, you simply listen via the free AudioFetch app using headphones or earbuds. Whether you’re in your home or at a public venue like a theater, house of worship or fitness center, it’s the simplest, most efficient, most discreet (and most sanitary) way to hear better without using a hearing aid.

Read “How to Hear the TV Better Without Needing a Hearing Aid” blog post for more information.

Do hearing aids work with AudioFetch Home?

Yes! If you use a hearing aid, AudioFetch easily pairs with your device via bluetooth, a feature supported by most of the major hearing aid manufacturers, including Oticon, Phonak, GN ReSound, Widex, etc.

How to hear the TV when on the treadmill?

Many people complain that to hear the TV while using a treadmill requires the TV volume to be 100%, and sometimes they still can’t hear it. That’s not ideal for your TV speakers and for others living in the same house (maybe even for the neighbors, too!). A wireless audio streaming solution like AudioFetch Home allows you to hear the TV in your home gym without blasting the volume. 

Read “How to Set Up a Home Gym Sound System with AudioFetch Home” blog for more information.

Ready to order an audio streaming solution for your home? Purchase AudioFetch Home online today. Have more questions? Check out our full wireless audio streaming FAQ or contact us by calling 888-HI-FETCH or scheduling an appointment

AudioFetch On-Demand Product Overview Webinar

AudioFetch On-Demand Product Overview Webinar

By | Business | No Comments

Want to better understand the features and benefits of wireless audio streaming for your business? Unsure which AudioFetch solution is right for you? Then you need to check out our Product Overview webinar.

AudioFetch Webinar Thumbnail - AudioFetch Audio Over WiFi

In this brief webinar video, AudioFetch CEO Tim Depumpo walks you through the numerous features and benefits of our technology and discusses how various businesses are using AudioFetch to improve guest experience. Tim also talks about each of the AudioFetch wireless audio streaming solutions in detail, pointing out the unique capabilities and which businesses and organizations find them most useful.

Click the link below to access the video and learn more about our commercial wireless audio streaming solutions.

If you have specific questions or are ready to get started now, call us at 1-844-HI-FETCH (1-844-443-3824) or schedule an appointment with our team.

AudioFetch Blog Header - AudioFetch App Customizations

New App Customizations: Branding and Personalizing Your AudioFetch App

By | AudioFetch News | No Comments

We’re continually looking for ways to improve the AudioFetch app and make it more useful for you and your customers. Today, we’re excited to announce a number of new customization features, which allow you to brand and personalize the app, making it more useful for your business and your guests. 

AudioFetch App Customization

Following are the seven new customization features available now for your AudioFetch app:

Change the App Title

Specify an App Title, which will appear on the widget that displays when the device is on a lock-screen mode. This will remind your listeners that they’re connected and listening with your business, using a name they’re familiar with. 

Add Your Logo 

Replace the AudioFetch logo with your business’s logo in two spots: at the very top of the app, and in the center of the app screen. This helps you better connect with your guests by continuing to build brand recognition for your business, and making the app more familiar to your guests.

Add a Custom Background

You can now change the entire background of the app to display a custom image or customer color of your choosing. This feature is useful in further familiarizing guests with your brand and setting the right tone while they are at your facility. 

Add Custom Channel Icons

Previously if your facility was using more than one audio source, the channels were simply displayed “Channel 1,” “Channel 2,” etc. Now you can customize those icons to better represent what is streaming on each audio channel, making it easier for guests to find what they want to listen to.

For example, if you’re streaming audio from TVs playing CNN, ESPN and Comedy Central, you can upload the respective logos for each channel. 

Add Custom Splash Page

Display a custom banner or video before the app opens. Use this page to reinforce your brand message or promote events, deals or specials that are currently happening at your establishment.

Link to Your Website

To drive traffic to your business or organization’s website, you can now add a hyperlink under the hamburger menu dropdown, found in the top left corner of the app. 

Link to a Custom PDF Document 

Add a hyperlink to a PDF document under the hamburger menu dropdown, found in the top left corner of the app. You can use this PDF link in numerous ways:

  • Share important business information, such as event programs, fitness class schedules or menus. 
  • Announce specials, discounts, upcoming events or other promotions. 
  • Add a custom message or any other content that you’d like to share. 

All of these customizations are available through The Doghouse configuration management portal, which every customer has access to at no additional cost or monthly fees!

If you have any questions about customizing the AudioFetch app or using it to engage with your customers, we’re happy to help! Drop us a line, chat with us, or call us at 1-844-443-3824.

*Note: App customizations are only available for AudioFetch Signature Series products and AudioFetch Express. 

AudioFetch Blog Header - AudioFetch Home

Introducing a New Breed of Wireless Audio Streaming – AudioFetch Home

By | AudioFetch News, Home Audio | No Comments

As more people stay home these days, we realize that entire families are struggling to maintain a peaceful and enjoyable home experience. Sharing a small space can be difficult (heck, even sharing a big space for this long is tough!).

We knew that our technology could help, and so we’ve come up with a new breed of wireless audio streaming product — AudioFetch Home.

Drawing on our 15+ years in the commercial space, AudioFetch Home is a home wireless audio solution designed to help families and couples hear better in their house, reduce distractions, and create a more high-tech environment.

How can you use AudioFetch Home?

  • Turn the TV up as loud as you want or need without distracting your family
  • Listen to TV in bed without waking your partner
  • Hear the TV sound while working out in your home gym
  • Hear more clearly without the use of hearing aid
  • Enhance your home theater or gaming setup for an innovative viewing experience
  • Host outdoor movie nights in your yard without disturbing the neighborhood

However you want or need to use it, AudioFetch home let’s you quickly and easily stream TV audio over WiFi.

With winter coming on fast, we’re all going to be spending even more time at home. Make that time more enjoyable with AudioFetch Home! Order yours online today!

AudioFetch Blog Header - Fitness Centers Reopening

Audio Over WiFi Streaming Solutions for Fitness Center Reopenings

By | Fitness Centers | No Comments

As of June 30, 42 states and the District of Columbia have allowed fitness studios and gyms to begin reopening their doors. The rules and regulations vary widely by state, and in some cases even by county or city. 

As fitness centers and gyms begin to reopen, there are several safety precautions they must consider. IHRSA has provided numerous resources to help health and fitness clubs navigate the coronavirus outbreak and plan for reopenings now and in the future. 

Along with these great resources and tips provided by IHRSA, fitness centers can add an additional layer of safety by utilizing a wireless audio streaming solution to provide entertainment options. 

Instead of using entertainment screens attached to cardio machines or allowing anyone to control shared TVs or sound systems, members use their own smartphones to listen to TV audio or music throughout the club. This reduces the number of surfaces that members come into contact with at the club. It also limits the amount of equipment that must be disinfected by your staff throughout the day. 

Our AudioFetch Signature is an ideal solution for fitness centers. It provides fast, efficient audio processing for 4 to 512 inputs and allows 250+ listeners to stream gym TV audio to their smartphones. It’s simple to install and even simpler for members to use:

  • Easily integrates with your existing WiFi
  • Can be mounted behind TVs, in an AV rack, or in the ceiling, reducing messy wiring
  • Comes with free marketing collateral with download QR code and instructions, eliminating the need for face-to-face discussions between staff and members
  • No monthly fees, so your members can continue to enjoy audio streaming services when restrictions are fully lifted in the months to come

If you’re interested in learning more about how AudioFetch can help your gym or fitness club prepare to reopen, and create a safer space for members and staff, contact us today.

AudioFetch Blog Header - Coworking Spaces

How Coworking Spaces Can Take Advantage of Local Audio Over WiFi Streaming

By | Business, Coworking Spaces, Education, General, Hearing Assistance | No Comments

We’re constantly coming up with new and clever ways that businesses can benefit from our local audio over WiFi streaming solutions. Silent discos can use it to provide clandestine music to dancers. Real estate agents can use it to broadcast house details curbside to curious homebuyers driving by. Microbreweries can use it to provide information during tours of their brewing facilities (we are in Colorado, after all!). The products and their application are so versatile, the possibilities are nearly endless! 

Coworking spaces are one niche industry that has really sparked some ideas recently. The coworking industry has grown significantly in recent years. Freelancers, large corporations, and everyone in between are enjoying the flexibility, affordability, and other benefits of working in a shared office space. 

This focus on collaboration, innovation, and versatility really aligns with our ethos at AudioFetch, and we’re thrilled to be working with coworking spaces like EVO3 Workspace in Summit County, Colorado to provide additional benefits for their resident businesses and guests. 

Following are a few useful, unique and fun ways that coworking spaces can take advantage of local audio over WiFi streaming:

Provide Accessibility at Events

Coworking spots frequently host events, such as expert speaker series, coding workshops, maker fairs, and other things that help to promote and educate their members and the local community. These events can draw diverse crowds, with diverse audio and visual needs. 

AudioFetch provides hearing assistance capabilities without requiring the installation of an inductive hearing loop, or any separate hearing assistance devices. Listeners simply download the free AudioFetch app on their smartphone, and tune in to the live presentation. 

Provide Translation Services at Event

Within the diverse crowds that events draw, there may be some folks that would benefit from listening in a different language. This is especially important for educational events or training workshops. UNESCO research indicates that people learn best in their native tongues. 

AudioFetch solutions can be used to broadcast a live translation stream for anyone that needs it. You simply need someone available to translate the speaker or instructor’s message into the right language for your audience. Listeners then just launch the AudioFetch app on their smartphone, and select the channel with the translation feed. 

Allow Passive Listening of Events in Offices

Coworking members are often growing startups and zealous freelancers, eager to absorb as much knowledge and experience as possible, and limited only by hours in a day and days in a week. The members want to attend every event and workshop hosted by the coworking space, but they need to be at their desks working against deadlines and objectives.   

AudioFetch lets them have the best of both worlds! Members can tune in to the presentation or class that’s happening in the common area or conference room, while still heads-down at their computer working away in their office. It’s every founder’s dream–the ability to be in two places at once! (Now, if only that was possible for catching up on sleep and exercise!)

Curate Music Streaming Channels

Piping in a single music station or playlist throughout the entire coworking space is not ideal. It’s too loud. It’s too quiet. It doesn’t set the right tone. I hate that artist. With such a diverse membership base, there’s no doubt there will be opinions on the music selection. 

Rather than broadcasting a single music station for everyone to hear, AudioFetch can be used to provide options and eliminate distractions. You can create a custom channel for different music genres to appeal to various musical tastes. You could even allow members to play “DJ” for a week at a time, perhaps hosting a contest or raffle to bestow this honor each week. 

Curate Podcast Streaming Channels

In addition to designating select channels for music, you could also use a few channels to stream relevant podcasts throughout the day. Depending on what type of people and businesses make up your membership, you might consider Entrepreneurs on Fire, StartUp Podcast , The Gary Vee Audio Experience, The Growth Show, or So Money

Create a “Founders Podcast” Channel

Some of the biggest draws of coworking spaces are collaboration and networking opportunities. Let’s imagine that one of the members sells dog treats from spent grain from a local brewery down the street. They need some help updating their website and driving sales. There’s a freelance web developer two offices down, and a digital marketing firm two rows over. These folks could all be working together to make some doggos and the environment a little bit happier and healthier, they just need to know the others exist! 

A unique value-add for your members could be a “Founder’s Podcast” show. This podcast would allow each member to provide an overview of their business and service/product offering, any updates or announcements, and requests for help or current challenges they’re solving for. The recordings from each of the members would then be combined and played continuously for all members to hear, providing a unique way for members to promote their business and for all members to learn about and connect with others. 

Create a Unique Tour Experience

Providing a tour of the facility for prospective members is a key step in the sales process. Members need to see and experience the basic features–offices, desk spaces, conference rooms, kitchen, amenities, training centers, office supply, etc. But these things are table stakes–every coworking space has them. 

To set your space apart from others, showcase how you embrace and support innovation during the initial visit and tour. Utilizing AudioFetch’s advanced wireless tour guide technology, potential members can explore the coworking space while listening to details via the AudioFetch app. This also creates efficiencies for your reception or office management staff. Rather than being pulled away from their duties every time someone needs a tour, they can simply alert visitors to the app and resume their work.

Coworking spaces are just one of many, many applications for the AudioFetch local audio streaming solutions. If you have a unique application you’d like to chat about or have ideas for utilizing AudioFetch in creative ways, we’d love to discuss with you! Give us a buzz at 1-877-564-8845 or drop a line today!

markus spiske 711232 unsplash scaled - AudioFetch Audio Over WiFi

How to Measure AudioFetch App Usage

By | General, AudioFetch News | No Comments

Do you know how often your customers and guests are using AudioFetch? What channels are most popular? Which ads are they engaging with? Understanding how your customers use AudioFetch allows you to make improvements and better understand your return on investment.

Every AudioFetch customer is provided access to cloud-based metrics showing usage of your AudioFetch audio over WiFi streaming system. The usage metrics are available at no additional charge within The Doghouse, our easy-to-use management portal.

Let’s take a look at each of the reports provided, and how you can use them for your business:

Sessions Per Day

- AudioFetch Audio Over WiFi

The Sessions Per Day report shows total sessions and unique sessions per day during the selected time frame (note: time frame can be specified in the upper right corner of any reporting view).

Look for trends in the data that indicate if any specific days of week are more popular than others. Compare these trends to other occurrences: Did you have a big event at your location? Was there a game or some other TV event happening that day? Do these numbers coincide with sales or other activity at your business?

Cumulative Listening

VmtWrDheQGLezvmZ4hHK8K51weug 0Tp3T4GFhpCpetYiSL1YHYUZce8ikTpA4H4UhxCya6Y7zbE4uc8vb13M2XqzVuIGu6DvuzBv1 m4IdXZ1sYRQr1vg JD0kKFPuAkkrKoWMb - AudioFetch Audio Over WiFi

On the Usage Metrics Dashboard, you can view a pie chart of Cumulative Listening Time. This chart shows every listening session that occurred during the selected time period. By clicking on any of the individual segments, you can dig into each individual listening session to understand more about how long the session lasted, what channels the person listened to, what device they used, location, whether any ads were displayed, and other details.

vKnthVIgT8Gke0j1c jjadtSI6iBNIvhhDT5QHdR p975Dcvf0A1k - AudioFetch Audio Over WiFi

Session Length

- AudioFetch Audio Over WiFi

The Sessions Length Report shows the average length of time for all listening sessions during a single day, the maximum listening time and the minimum listening time.

Top 5 Channels

j7L4mPa6CBjDQD9MLRh67GLUqpR 2yXtdvKr1vFaJCaIfM7QRgA6llNDv adGwyqlkMhtOW9zK24Ca 7mVhpW7LJyCJ 1GzN9W Fq1pgKAkNMLPTb59RvdFGz6TmB15lApI2ftnr - AudioFetch Audio Over WiFi

The Top 5 Channels report shows the most popular channels by total minutes your users spent listening during the selected time frame.

Use this report to help you choose what to show on the various TVs, and help optimize channel placement within your location. For example, if the majority of people listen to Channel 23, but this is only playing on one TV tucked in a corner, you should consider moving that station to a more prominent TV.

Individual Session Details

cTvdjSuSBVEAFhf k6FOoWjBUjeHWtLldBzytwgaTkMqEDobS5mv - AudioFetch Audio Over WiFi

Every single listening session is listed with numerous details, such as duration, location, device type, App Version, etc. Clicking on the “Details” link for any single entry provides more info on that session, including Channels listened to and a map of where they listened.

iYnGxArrr 5uXdmfG20FfP ea2en5s7t0OwJtNkhsmAIQtGVUr6Lnk QW0EXaNnBO3vnQE Bple34U39ap043x cIFX2XzqEqOF1kgPG7CxdTUGjg - AudioFetch Audio Over WiFi

These session details can be extremely useful for troubleshooting issues by device type, carrier, App version or location. If a user is having problems connecting to the wireless audio streaming, it could be that they’re using an old version of the AudioFetch app. Identifying this quickly and simply having them to upgrade the App can save you time, hassle and create a better customer experience.

Our free Usage Metrics allow you to better understand the return you get from your AudioFetch system, and improve the experience your guests have when using wireless audio streaming. For more tips on getting the most from AudioFetch, read our articles “How to Promote AudioFetch at Your Business,” “Customize Your AudioFetch App” and “How to Run Ads Through AudioFetch’s Ad Portal.”  If you have additional questions about how to get the most from your AudioFetch, please don’t hesitate to contact us!

AudioFetch Blog Header - How to Promote AudioFetch at Your Business

How to Promote AudioFetch at Your Business

By | Business, Casinos, Churches, Dining, Education, Fitness Centers, General, Restaurants, Sports Bars, Theater, Tour Guides, Waiting Rooms | No Comments

Installing AudioFetch at your business is a breeze. Getting customers to use it shouldn’t be difficult either!

Here are several ideas for announcing the addition of AudioFetch wireless audio streaming at your business, and getting more customers and guests to use it.

POST SIGNAGE

Your installation package comes with free marketing collateral to go on your TVs, table tents and cardio clings for fitness establishments to alert customers that you offer local audio over WiFi streaming, and brief instructions on how to use it. We also provide digital assets and sample messaging for promoting the availability of AudioFetch across your website, blog, email marketing, and social media channels.

Chico Sports Club uses cardio clings on their exercise equipment to alert customers about the availability of AudioFetch.

Chico Sports Club uses cardio clings on their exercise equipment to alert customers about the availability of AudioFetch. Source: Chico Sports Club instagram

Depending on your type of business, you may also consider other options for promoting it on premises:

  • Business Cards – If you’re a tour company that is on the go, business cards can be a great option. Carry a stack with you in a  pocket or fanny pack, and hand them out to each guest.
  • Fliers – Hand out small fliers or notecards to each guest with info and instructions on using AudioFetch.
  • Reception/Front Desk – Do guests need to check in before entering your venue? Alert them to your audio streaming offer right away. This will allow staff to answer any questions immediately, ensuring they download AudioFetch on their first visit.
  • POP Signage – For QSRs or other venues where guests pay before sitting down, posts signage at the register. Again, this alerts them immediately and allows staff to address questions in an efficient manner.
  • Signage on Equipmentfitness studios can add signage to each treadmill, elliptical, stationary bike, etc.
  • Posters – Hang posters around your venue and in bathroom stalls (you can’t find a more captive audience!).
  • Menus – Sports bars and restaurants can add a call out directly on menus.
  • Marquee/Outdoor Sandwich Boards – Draw customers into your venue with outdoor signage on a marquee or sandwich board. Have some fun with the message to really grab their attention!
  • Programs – For churches, lecture halls, theaters and other venues that provide programs for events, add a simple note about the availability of local audio streaming for assistive listening.

If you would additional signage or custom posters to use at your location, contact us and we can help to get you the signage you need.

UPDATE YOUR WEBSITE

Do you have a page on your site that lists amenities or other special offers at your business? Add a note about AudioFetch here. Also, consider linking back to our website–customers today are very independent and like to research new tools themselves, a direct link allows them to do this without requiring further content from your team.

UPDATE YOUR APP

If your business has it’s own app, add a link to download the AudioFetch app directly from within your app. Want to take the integration further? We’re work with businesses to integrate our audio directly into your app. Contact us to discuss this option further.

BLOG ABOUT IT

Add some more info about how to download and use AudioFetch in a blog post. Include a few short quotes from existing customers showcasing the benefits it provides. Customers trust reviews from others, so these testimonials can be very powerful in encouraging new customers to stop by your venue or event, or join your gym.

If you’ve just installed AudioFetch, you may not have many testimonials from your customers yet. Feel free to quote some of our customers; find these testimonials on our AudioFetch Customer Reviews page.

SHARE IT ON SOCIAL

Social media is an effective and efficient way to spread the word about your business and the amenities your offer. Announce that you offer audio over wifi streaming on Facebook, Twitter, Instagram and/or your other social media channels.

When there’s a big event happening (e.g., Super Bowl, March Madness or World Cup at sports bars), use social media to let customers know about any specials during games and their ability to use AudioFetch. And link to the blog post to encourage users to visit your site to learn more.

The following sample copy can be used on your social media channels by simply copy/pasting:

Now you can stream the audio from any TV directly to your smartphone or tablet via the @AudioFetch app. It’s the audio you want, without any distractions. Stop by and try it out! You can download the app here:

http://bit.ly/IOSAppAF

http://bit.ly/DroidAppAF

We’ve also put together some sample imagery that you can download and share on social. Click the links below to download imagery for the various social media channels:

Fitness 1440 in Longview, TX alerts their customers to availability of AudioFetch at their gym.
Fitness 1440 in Longview, TX alerts their customers to availability of AudioFetch at their gym. Source: Fitness 1440 Facebook.

SEND OUT AN EMAIL

Email is one of the most effective methods for engaging existing customers online. Include an announcement about your AudioFetch offering immediately after installation, and make note of it frequently to remind customers to come in and use it.

We know you’re busy, so go ahead and use the following text in your communications, and adjust as needed to match the tone of your brand:

We’re excited to tell you about our new partnership with AudioFetch to provide audio streaming to our customers. AudioFetch allows us to stream the audio from any TV directly to your smartphone or tablet via the AudioFetch app. This means you get to take control of what you’re listening to without feeling chained to one spot. It’s the audio you want, wherever you are, without any distractions. Be sure to try it out the next time you stop by!

Download the AudioFetch app here:

http://bit.ly/IOSAppAF

http://bit.ly/DroidAppAF

GIVE YOUR STAFF A HEADS UP

Your employees are the face of your business, and the first place customers go when they have questions. Make sure every member of your staff knows what the AudioFetch audio streaming system is and how to reference download instructions. Encourage them to download the app on their own devices, or have a device available for them to play with it, ensuring they have a basic comfort level that AudioFetch works well and is easy to use.

MAKE A LIVE ANNOUNCEMENT

Most live events like presentations or lectures start off with some housekeeping announcements. “Silence your phones,” “Hold questions until the end,” “Use this hashtag during the event,” and “Download AudioFetch to help you hear better during the presentation.” A brief announcement with an accompanying slide, where appropriate, can increase usage and improve your guests’ experiences.

Your guest won’t use your AudioFetch system if they don’t know about it. Make them aware by promoting in and around your venue, and through your online channels.

Do you have a creative way that you’ve promoted AudioFetch at your business? We’d love to hear about it! Share your story on Facebook.

trust tru katsande 592917 unsplash scaled - AudioFetch Audio Over WiFi

How Everyone Can Listen to TV at the Gym this Fall

By | Fitness Centers | No Comments

Fall is finally here. The leaves are turning and temperatures are dropping, and as the days get cooler, more and more people start to head inside. Football and fall TV shows are all great excuses to spend more time inside and in front of the TV, but people are also starting to workout indoors as well. So, how can gym patrons listen the TV programs they want while they work out?

While it’s not impossible to carry a tablet with earbuds through the gym, the pros (choosing what you want to watch, being able to pause when you want, etc.) may not outweigh the cons (having to actually carry around a tablet at the gym!). Wireless audio streaming could help give your gym an edge on the competition and add an unexpected perk for your members.

If a member is just popping in for a quick cardio session, larger gyms will have them covered with most StairMasters, ARC Trainers, and spin bikes already tuned in to a set of channel-locked mounted TVs. However, wireless audio streaming devices transmit audio from any connected television to a smartphone or tablet using a wifi connection, allowing members the freedom to move from weights to cardio to stretching without unplugging or reprogramming.

At AudioFetch, we’re helping businesses every day make their clients happier with wireless audio options. System installation is easy and compatible with any WiFi system, and the no-hassle phone app is simple to use and easily customizable to any customer base. Not only can you tailor the colors, banner, and title, but you can also promote new products, specials, and upcoming events.

Contact us today for more information about how AudioFetch can help you better serve your customers!