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Make it About the Tour, Not the Headset

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Imagine you’ve scheduled a tour at a museum and you want to make sure all your patrons can hear you talk about the artwork, the building and history without disturbing the other museum guests. Maybe you’re thinking of trying out one of those wireless tour guide headsets that you wear over your ear while your guests carry a receiver like fanny pack.  What happens if suddenly 3 patrons can’t hear because the batteries have died? All you have to do is stop the tour while you change the batteries (hopefully you brought enough with you), and then restart where you left off and hope you didn’t leave anything out.

Perhaps you’ve planned a great walking tour in Brooklyn or Hollywood or another major city and you need a way to be heard over passing traffic.  If you are using a wireless tour guide headset and someone drops their receiver the tour is disrupted while you set the patron up with a new headset (hope you brought an extra), and then there is the replacement expense for you.

Perhaps you have taken guests from a cruise ship into the port town to give them a first-hand experience at the market – there’s a lot of noise while you guide your guests to the best places to shop and eat.  You use wireless headsets, nothing goes wrong, but when you return to the ship, you have to clean the equipment thoroughly (and hope they were all returned).

Your tour business should be focused on all the interesting information that you want to share, not the maintenance of out-dated headsets.  There is a simpler and more economical solution for tour guides: a wireless tour guide system that streams audio on-the-go directly to your customers’ smart devices.  Many of these systems have have built-in wifi that allows tour groups to hear better through their own smartphones and tablets without distractions or distracting others. That means better quality sound and no added expense or maintenance for you!

Ready to upgrade your tour offering with a personal PA system? The AudioFetch FetchExpress is now available for sale directly from our website. Contact us today for questions or more information.

How to Help the Hard of Hearing at Church this Holiday

By | Churches, Hearing Assistance | No Comments

The messages given at holiday services are special and thematic.  It is especially important that the sermon be heard plainly by everyone, including any new guests who may like to return throughout the year.  Your house of worship may be wondering, how can we help hard-of-hearing patrons in church?

Because there are more people in attendance, there is also a lot more ambient noise with people shuffling feet or moving around on their seats, coughing and sneezing, children talking and being shushed.  Even for people without hearing loss, this makes it hard to hear the speakers making announcements and the minister preaching a sermon. For people who do have hearing impairment it becomes even more challenging to pay attention if they are missing every other word.

Aging adults and the hearing impaired may find it disappointing when they can’t fully engage in church services. The National Institute on Deafness and Other Communication Disorders states that about 15% of adults of all ages and backgrounds have degrees of hearing loss or trouble hearing. In fact, NIDCD estimated that 28.8 million adults in the U.S. might benefit from using hearing aids. Your house of worship could achieve the ability to amplify sound to elder or hearing impaired members without disturbing the experience of your other members by using an audio streaming solution that transmits audio directly to a smartphone.

You may also have parishioners attending holiday services whose first language is not English and who wish to understand everything that is said.  You may choose to have a translator. This way, all parishioners are together to enjoy the special service and understand it. An audio streaming solution that transmits audio directly to a user’s smartphone, can offer a house of worship the opportunity to offer translation of the service into one language without disturbing the other congregation members who speak the other language.

It’s easy to overcome these issues and allow everyone to adequately hear these special holiday services and offer translation by using a streaming audio system from AudioFetch. Contact us to find out more about how you can more easily reach the ears of your entire congregation.

3 Reasons to add AudioFetch to your College Campus

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A college campus is a vibrant place of learning, ingenuity, and inventiveness.  The atmosphere is ripe with growth and learning, and the technology available on campus for various activities is a great opportunity to inspire students and faculty alike. An audio solution that transmits audio over wifi could be a great addition to any higher education audio-visual department and opens up some creative opportunities to enhance the experience of everyone on campus.

STUDENTS

Students work hard to become informed and expand their knowledge and skills.  They learn from books, professors, visiting lecturers, and each other. They attend multiple classes and spend long hours studying.  To unwind they sometimes look to the Student Union to share a meal, a televised sports event or an episode of South Park or Jeopardy.

One television, turned up loud enough for so many people to hear, can seem blaring to those who are more interested in talking to their friends.  For students who are studying while they eat, the noise of the television that rises and falls with the excitement of sports announcers’ voices or the music of commercials can be very distracting.  Or perhaps there are several televisions showing different programs and one can’t be heard over another, creating a cacophony of noise. And what if students with hearing disabilities just want to hear what’s on TV more clearly?

Any streaming device that transmits audio via wifi to a user’s smartphone, would be a perfect solution to manage noise levels in shared student spaces like the Student Union or dorms. Think of the peace in having an audio-streaming device that would allow students to listen to any TV through their cell phones.  Earbuds would prevent distracting anyone sitting nearby, and students could still watch together by tuning in to the same channel.

PROFESSORS

Seeking to vary the classes or impart direct knowledge, a professor might take a class of students to a museum, a play, a special lecture or a local engineering facility.  Communicating with students might be distracting to others at the museum, play, or lecture, and might be impossible in a plant, however, a personal PA system that streams audio directly to student smartphones would allow the professor to communicate with all the students over any other noise and without disturbing anyone nearby. Not only that, through direct streaming, students are more likely to hear every word of instruction through their earbuds and are less likely to be distracted or miss something vital because of ambient noise.

GUEST LECTURERS & PRESENTERS

Very often during the semester, a college will host a special visitor who might lecture on politics, environmental issues, the entertainment industry, or host a Q & A.  These special presentations are open to the public and many people from the community attend. Students attending the college or members of the community whose first language is not English are at a slight disadvantage because they might miss the nuances of the speaker.  Wouldn’t a translator be a big help? A translator could be a volunteer from the community who transmits the dialogue over streaming audio, allowing everyone to hear the lecture in their own language. Not only that, but attendees with hearing impairment could also benefit from an audio streaming device that amplifies the sound of the lecture directly into their ear buds.

An AudioFetch education sound system that streams over wifi could solve so many on campus challenges and be a great addition to the student and community experience.  If you would like to know more about our audio streaming solutions, contact us today!

 

The Bring Your Own Device (BYOD) GIVEAWAY!

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AudioFetch is the absolute best platform for providing local audio over WiFi to smartphones and tablets across any application. The Fetch-family of products are employed in fitness centers, sports bars, restaurants, churches, universities, lecture halls, theaters, tour companies, airports, correctional facilities, community centers, casinos, auctions and more. Our solutions are easy to install and stream audio to your customers smart phones, so you get to avoid upkeep and tracking of clunky equipment.

Embrace the “bring your own device” (BYOD) culture, by allowing your customers to use their smartphones for hearing assistance, access to multilingual content, audio descriptions or any live voice audio.

Whether you’re a tour company, church, educational facility, theater or any other type of venue, we want to help your guests hear better. Now through September 30th, we’re giving away a free AudioFetch FetchExpress system to four lucky winners! Just enter your business information for a chance to win!

To give you an idea of some of the creative ways an audio streaming solution could help improve your business here are 4 of our top blogs to offer inspiration…

Enter the Bring Your Own Device Giveaway today!

Build Community with Theater Translation

By | Theater | No Comments

We live in a multi-cultural global society with large populations in every country speaking Spanish, Chinese, Tagalog, Vietnamese, Arabic, French, Korean, English and hundreds of other languages. Yet, while we may seem so different from our foreign neighbors, we are intrinsically alike as we share similar emotions, concerns, intellect, and desires. We just express them differently.

One of the best ways to bring community together is through art – painting, sculpting, music, dance, and especially theater. Theater performances use various types of cultural language – verbal language, body language, costumes, and music. Some of the meaning an actor expresses in another language can be understood by gestures, facial expressions and movement. However, without understanding verbal language there is only partial understanding and much of a play, performance, or speech can be lost. For a complete artistic experience, a translator is needed.

A translator in a theater may sound like a terrible idea. Who hasn’t been annoyed by someone talking behind them in a theater?  The solution is to use a system that streams audio over wifi, sending a one-way audio broadcast to a user’s smart device via an app. A translator can speak only to those audience members who need to hear the event in another language through ear-buds. It’s a wonderful way to bring the audience in tune.

An assistive listening device for theaters that streams audio to your audience members’ smart devices means no need for additional hearing assistive devices, upgrades or care. AudioFetch solutions can connect with the wifi service already at the theater – without any wiring or bulky equipment. All the audience members have to do is download the AudioFetch app to their smartphones and listen. It’s an economical and simple audio solution that could grow your attendance while creating a stronger community.

If you would like to learn more about AudioFetch, contact us today!

Enter the Bring Your Own Device Giveaway today!

*3rd party translation software or service required

Audio Streaming Could Save Lives in an Emergency

By | Business, Churches, Education, Fitness Centers, Food for thought, Hearing Assistance, streaming, Uncategorized | No Comments

In emergency situations it is vital that communication be clear and immediately accessible to all involved. Loud speakers can become muffled and may not be appropriate to use in every situation.

Hearing assistive streaming devices are an effective and useful alternate solution for efficient communication. In the event of an emergency, a communication system that streams audio over wifi can reach everyone in harm’s way through their smartphone via WiFi.  A password protected WiFi network can provide secure communications.

Following are five venues that could benefit from using a wireless audio streaming system in the event of an emergency:

Office Buildings

An office fire can quickly spread claiming multiple lives especially in a multi-level unit. Your office’s emergency coordinator can use a Personal PA System over WiFi to stream emergency instructions to employees on multiple floors. An added benefit is that this same system can provide multiple music channels to your team in order to increase their productivity.

Schools and College Campuses

Nobody wants to think about this kind of situation, but they’re in the headlines too often these days. A portable PA System that streams over wifi can provide teachers with a myriad of creative ways to take lessons out of the classroom, but it can also discreetly communicate emergency instructions to faculty, staff and students.

Warehouses and Factories

You may already be using a streaming solution to provide your team with music and other entertainment during work hours. This technology can also be used to make widespread announcements during an emergency, allowing your workforce to mobilize quickly and efficiently.

Hotels and Resorts

Extreme weather situations can ruin a vacation. A streaming solutions that can send instructions to your staff’s and guest’s smartphones, can help provide an excellent level of service to guests, despite the conditions outside.

Shopping Malls

In enclosed malls it can be easy to become disoriented when trying to escape an emergency situation. Plus, when you have masses of people in one space, it is vital to offer clear and accessible information and instructions. An audio streaming solution can broadcast directly to employee’s smartphones, providing them with instructions to help guide other staff and shoppers.

No matter the venue, with an audio streaming solution in place there’s one more tool at hand to make one-way communication clear and efficient for all involved. Communication is direct and widespread and the fear of unclear, unheard messages are no longer an issue when people can receive communication directly to their phone or tablet.  In the case of an emergency consider a plan that includes a broadcast system that you can rely on and trust.

If you would like to know more about Personal PA Systems or Audio Streaming Solutions, contact us today!

 

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The Benefits of a Personal PA System

By | Business, Churches, Dining, Education, Fashion, Fitness Centers, Hearing Assistance, Music, Restaurants, Sports Bars, streaming, Tour Guides, Waiting Rooms | No Comments

Whether you’re a factory manager, a tour guide, a minister or a sports bar manager, you understand the importance of keeping your people happy. Information is today’s currency, and there is so much of it, coming so quickly, that being able to convey and understand critical information is of top importance.

Communication is essential, whether between your business and employees, or your clientele. This can mean different things depending on your business; saving time, eliminating distractions or simply providing an impeccable experience. Whatever your goals are, an audio streaming solution could help you get there faster.

Have you ever presented at a business conference in a cavernous lecture hall or noisy convention center? How much time is spent trying to get the microphone or AV system working and repeating Q&A responses so that people in every corner of the room can hear? What if you could take advantage of smart phone technology, and everyone could stream audio from your presentation in real-time? You wouldn’t be competing with conversation in the back of the room, noise from the hall, or general din of a busy convention center. Your presentation just became more productive and efficient.

Maybe you’re expanding your business and need to train employees at your new location, but last-minute installation and finishing are still going on. If you used a personal PA system with built in wifi, your new team could follow you around the store, warehouse, or office without worrying about the distraction or disruption of the other work going on. Your employees will be trained in less time, saving you money.

Construction sites and factory floors are notoriously loud. Bring in new people or guide investors around the site and have a productive conversation despite all that’s going on. You will know they aren’t missing any of the important points.

Maybe you work with the public – education, fitness instruction, giving tours at a local museum or botanical garden, auctioneering, hosting book club at the library, guiding field trips through a nature preserve or historical site. Streaming your instruction with a wireless audio guide system will give your students and clients a better, deeper experience without interrupting or distracting others, and maybe even save your voice.

Does your church serve the hearing impaired? Let them listen in real-time with personal PA technology. Do you have a cry room or nursery separate from the sanctuary? Mothers and caretakers can keep up on the sermon without waking the babies. You can tend your flock in a way that meets their needs.

Additionally, you’re not limited to streaming your own voice. Maybe your business or agency would benefit from streaming music, or pertinent content. Anxious patients in the waiting room? They can stream soothing music. Bored citizens waiting for their number at the DMV? Offer audio from TVs mounted throughout the room, or a review of traffic laws while they wait.

Perhaps you want to provide some of the benefits of music to your employees, without allowing a free-for-all when it comes to internet streaming. This technology can offer a variety of options, pre-selected by you or your management team.

If this is something that would help your business increase productivity and efficiency, or create happier, more satisfied clients, Fetch Express is one option to consider. Contact us at AudioFetch for more information.

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Is Audio Streaming Right for Your House of Worship?

By | Churches, Hearing Assistance, streaming, Uncategorized | No Comments

A house of worship should be a place that brings people from all walks of life together for fellowship. With young and old, bilingual speakers and various disabilities all coming together in one space, a house of worship needs solutions to help meet its congregation’s audio needs. It used to be that adding audio assistive technology to a place of worship wasn’t worth the trouble; programming changes and ongoing upkeep made it an expensive and burdensome addition. But modern solutions are able to eliminate all of that and leverage existing technology that works for everyone.

Here are a few of the reasons why a hearing assistive system could be a God-send for your house of worship:

Replaces Outdated Equipment

With a solution that transmits to users’ smartphones, you no longer need to provide all of the hardware to make it work. In the past, the place of worship was responsible for the upkeep and distribution of the end-user components. Now you can simply plug in the portable pa system, connect to existing WiFi or use the integrated WiFi, and congregants can instantly use their smartphones or tablets to access the wireless hearing assistive services without additional expense to your church.

More Hygienic Solution

Since the users have their own personal device–smartphones or tablets–you no longer have to collect, clean the equipment and replace dead batteries. Plus, units won’t fail and require replacement because of ordinary wear and tear. This saves time and money which could be put to better uses in the community.

Scales as You Need

Since everyone uses their own device, the house of worship won’t need to worry about not having enough equipment to meet the needs of the attendees. Each person uses his or her own phone or tablet, which permits the system to support a handful or a full house without issue.

No longer will you have to qualify a user as a means of rationing equipment, and members don’t have to worry about the stigma of using a bulky hearing assitve device. Everyone can choose to use the system or not, discreetly and at their leisure. And if there are members who want to use the product, but don’t have access to a cell phone, you can always suggest that other members donate their old phones for this purpose.

Expand the Service Without Expensive Infrastructure

With an audio streaming solution, you can expand to many different locations, such as overflow areas or nurseries, without expensive system add-ons. This ensures that members can be a part of the service, no matter what they are called to do within the house of worship. It can also serve as both a hearing assistive product and an audio distribution system, allowing use of areas in conjunction with the central worship area that provide even more space for growth.

With a wireless hearing device, you can get a simple, affordable audio streaming solution that helps members with hearing disabilities, provides language translation services and connects members in other areas of the building so that all can enjoy the service. Your congregation will never miss the good word!

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The Top 3 Blogs of 2017

By | Food for thought, General, Hearing Assistance, streaming | No Comments

We had an incredible year in 2017! We shared a lot of information about audio solutions for all types of businesses, as well as innovative ideas and tips for using audio to benefit your business and your community. However, the below three blogs were our most read during 2017. Take another look at these helpful posts, perhaps you might read something you missed.

Build Community with an Outdoor Movie Screening

Looking for a perfect way to bring your community together in an entertaining and unique event? We have a solution to help you make it happen.

How Audio Streaming Works

Local audio streaming over WiFi is an effective way to reach your patrons quickly, easily and often very personally. Learn how audio streaming works.

A Better Solution to Hearing Loops

Considering installing a hearing loop system in your building? Wireless audio streaming may be a better solution for you and your guests. 

Stay tuned for more great content in 2018 and let us know on our Facebook page if there are any topics you’d like us to cover. As always, if you have any questions about our audio streaming solutions, please contact us.

Happy new year from all of us at AudioFetch!

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New Richmond Area Centre Installs AudioFetch

By | AudioFetch News, Fitness Centers, streaming | No Comments

We hold a very high standard for customer service. While our products are easy to install, sometimes our clients still need some extra support to help with unrelated issues like wifi troubleshooting – and we are there for them! Our install at the New Richmond Area Centre was no exception.  With the slogan, “Health, Fitness and Fun for all ages,” the New Richmond Area Centre offers a variety of programming options for kids, families, teens and adults. With over 6000 members, AudioFetch was the perfect audio streaming solution for this dynamic community Centre, bustling with activity and audio tastes.

We sat down with Kayla Bertram, Workplace Wellness Manager at the New Richmond Area Centre to talk about the Centre’s experience with AudioFetch:

AudioFetch: What is the best part about being able to stream audio through the Centre? How does it benefit your team and your members?

Kayla Bertram: Members no longer have to rely on having a CardioVision attached to their machine and hoping that it works. There was a lot of confusion in our facility over the fact that you had to be moving the machine for the CardioVision to turn on  – with AudioFetch we no longer have to worry about adjusting the antennas to get the channels to come in clearly – they are all crystal clear and available right on the user’s device. For my team this means no more messing with CardioVisions to get them to work for members, and for members it means they will be able to listen to the TV (and hear it clearly) no matter which machine they choose.

AF: What has been the reception with AudioFetch at the Centre?

KB: Mostly it’s nice for me because I have less people complaining about the old system not working, and more [members] who are perfectly content with AudioFetch and no longer complain about the old system. Once a [member] has downloaded and successfully used AudioFetch – they seem content.

AF: What was your experience working with AudioFetch and installing the system? Can you briefly explain the WiFi issues and how AudioFetch helped to resolve them?

KB: I’m not a super nerd when it comes to technology, but I’d like to consider myself at least somewhat technologically inclined. So for me, set up was super simple. Pretty much plug and go. We did have some issues in the beginning getting AudioFetch to connect to our wifi and having to reset the system every single day. It was definitely a process to get it figured out, however Albert and Tim were INCREDIBLY helpful. These guys stand behind this product 100% and will do anything to help you get the problem fixed. I honestly cannot thank them enough for helping me through the process and getting everything to work like it should. We do not have an IT person at our facility so it was challenging for me to figure this out alone and Tim and Albert were able to help me get it up and running.

AudioFetch has solutions that are right for many different businesses. If you’d like to learn more about how we could help improve your customer and team experience, contact us.