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World Lutheran Deaf Outreach Ministry Provides Hearing Assistance with AudioFetch

By | AudioFetch News, Churches, Hearing Assistance | No Comments

We’re proud to work with businesses and organizations that help to bring communities together and raise awareness about hearing health around the world. We wanted to highlight a commendable organization that we’ve recently had the pleasure of working with to provide an assistive listening solution–World Lutheran Deaf Outreach Ministry.

Meet World Lutheran Deaf Outreach Ministry

World Lutheran Deaf Ministry Logo

World Lutheran Deaf Outreach Ministry (WLDO) seeks to connect with the 98% of deaf and hard of hearing individuals who do not attend church because of hearing concerns. Various factors–sentence structure, passive voice, inefficient hearing assistance devices–have historically made attending services a challenge, but WLDO is changing that! Through resources, training, worship, and small group study, WLDO is helping deaf and hard of hearing people come together where they previously couldn’t. 

WLDO has deaf ministries in locations around the country, including Emmanuel Lutheran Church of the Deaf in Milwaukee, WI, Our Savior Deaf Lutheran Church in Madison, WI, Holy Cross Lutheran Church in Delavan, WI, Life in Christ Church in Peoria, AZ, Trinity Lutheran Church in Litchfield Park, AZ, Holy-Three-In-One Lutheran Deaf Church in Houston, TX, and St. Paul Lutheran Church in Jackson, MS. 

How WLDO Discovered AudioFetch for Assistive Listening

We were introduced to WLDO through a customer that had previously purchased our home audio streaming solution, AudioFetch Home. “My hearing is significantly impaired (60% loss) and I really can’t understand TV programs,” says Galen Stanely, who purchased AudioFetch Home in November 2020. “With AudioFetch Home streaming to my Bluetooth hearing aids via my iPhone, the audio is crystal clear. I use it every day.” 

After having such a positive experience with Home, Galen recommended AudioFetch to his pastor. “Our WLDO pastor ministers full time to hearing impaired and deaf people in our area and all across the US,” Galen added. “He uses the highly mobile AudioFetch Express for both worship and small group study while visiting many churches and congregations.”

The Most Affordable Assistive Listening Solution for Churches

Houses of worship around the world use AudioFetch Express as simple, affordable, and flexible assistive listening devices for churches, as well as to provide real-time translation services. AudioFetch eliminates the need for maintenance-intensive and unhygienic assistive listening devices or expensive and complex hearing loop systems. It’s simple to install and easy for listeners to use via the free AudioFetch app on their smartphone or tablet. 

If you’re looking for an effective and cost-efficient way to provide accessibility for your hearing-impaired members, AudioFetch is the ideal solution! Contact us by calling 844-HI-FETCH or scheduling an appointment to discuss your house of worship application and free get a quote. 

AudioFetch Blog Header - Church Easter Services

Help Your Congregation Hear Easter Services

By | Churches | No Comments

Easter services bring in a larger crowd than usual each year. And while this year’s services will be anything but usual, houses of worship can still expect to see more community members visiting the church for the holiday. 

Whether your organization is planning to have indoor or outdoor services, there are ways you can help your larger-than-usual congregation hear better this Easter. 

Holding Easter Services Indoors

Echoes from tall ceilings, shuffling from kneelers, sounds from children. All of these noises can make it difficult for non-hearing-impaired members to hear the sermon. Add in a hearing impairment, and it’s likely they’re missing at least 20% of what’s being said.

Our assisted listening devices for churches can help everyone hear 100% of the services. With AudioFetch, you can broadcast the services to your congregation via the AudioFetch app. Church members simply download the free AudioFetch app, and they can start listening immediately. 

It’s a simple and affordable replacement for hearing loop systems, and can help address any safety concerns about using shared devices–since members use their own smartphone or tablet and their own headphones, there’s no sharing of hearing devices (and no ongoing maintenance or cleaning required).

If your congregation has members that speak another language, AudioFetch can help here, too. A live translator can speak into a microphone attached to AudioFetch, which will broadcast the translated services to anyone listening via the app. Using AudioFetch as translation equipment for churches creates a welcoming environment for all community members and fresh faces that will join you for Easter Services.

Holding Easter Services Outdoors

Churches that aren’t permitted or aren’t comfortable holding indoor services are continuing drive-in services in their parking lots. With our AudioFetch church drive-in audio solution or FM Transmitter offered by our partner company Broadcastvision Entertainment, your congregation can hear every work of the Easter services from the safety and comfort of their vehicles. 

Even if your church is hosting indoor services, this is still a great option for your members that are more at-risk and cautious. You can broadcast the same services indoors and outdoors so everyone can feel connected and safe. 

We’re also offering special bundled packages for churches to allow you to connect via your own WiFi or with a router, or to get both the AudioFetch Express and the FM Transmitter at once. These bundled packages can be found at our Broadcastvision website

Make your religious gathering welcoming to all, and be confident that you are engaging all those who chose to attend Easter Services by contacting us today, before the holiday rush.

AudioFetch Blog Header - New Tech for New Normal

New Technology for a New Normal

By | Churches, Education, Fitness Centers, Hearing Assistance, Restaurants, Sports Bars, Tour Guides, Translation | No Comments

We’re all eager to return to some semblance of normalcy in our daily and public lives. Yet, with new more contagious and more deadly variants of COVID-19 spreading across the globe, that possibility keeps getting further and further away. And even when the world does get a handle on this pandemic, and public businesses and events can resume at full capacity, it won’t be what we all consider “normal” for a long time

In this new normal, people will be extremely cautious when it comes to patronizing businesses or attending public events. We’ve gotten used to the regulations. They not only provide safety from a physical standpoint–wearing masks and standing farther apart makes it more difficult for disease-carrying saliva droplets to land on others–they also provide emotional safety by making us feel safer and protected from the things we can’t fully control. Once the pandemic is controlled, the physical aspects go away quickly, but the emotional ones will stick around for a long while.

Even if businesses do open back up at full capacity and all regulations are lifted this year, it’s wise to continue providing safety measures for your customers and guests, allowing them to feel more comfortable and confident at your establishment. 

Our audio over WiFi streaming solutions can help your business provide these safety measures now, and in a post-pandemic world. Following are three ways our technology can help in the new normal. 

Continued Social Distancing 

Our wireless tour guide system lets tour guides broadcast their voice to anyone within 300 feet in any direction. This allows for ample distance between tour group attendees, and provides your business with a responsible and marketable advantage. 

At restaurants and sports bars, AudioFetch allows you to broadcast audio from muted TVs to your customers’ smartphones and tablets. No need to gather around a single TV to hear the audio, or even have tables grouped nearby. Customers can hear the TV audio anywhere in the building or patio seating by using the free AudioFetch app. This allows everyone to maintain a safe, comfortable distance from others, while enjoying the entertainment, the food and drinks, and the community experience. 

Less Shared Equipment

Even pre-pandemic, hearing assistive devices and transmitters were always a pain to keep clean. Post-pandemic, customers and guests will be less willing to use a shared device. At best, this creates a less enjoyable experience; at worst, they’ll look for another venue that is more welcoming and accommodating. 

AudioFetch solves this problem. Since listeners use their own smartphone and headphones to hear the audio, you don’t need to provide (or maintain!) any additional devices. AudioFetch is ideal as an assistive listening system for churches, theaters, and schools and educational facilities, or as a translation streaming solution. Tour groups also benefit from replacing their shared hearing devices with their attendees’ smartphones and the AudioFetch app.

Fewer Surfaces to Touch

For fitness centers and gyms, instead of using entertainment screens attached to cardio machines or allowing anyone to control shared TVs or sound systems, members use their own smartphones to listen to TV audio or music throughout the club. This reduces the number of surfaces that members come into contact with at the club. It also limits the amount of equipment that must be disinfected by your staff throughout the day. 

In addition to tour groups, sports bars, churches, theaters, schools and fitness centers, AudioFetch can benefit numerous other types of businesses and organizations that want to help their guests hear better and feel safer. Call us today at 1-844-443-3824 or schedule a meeting to discuss how your business can use new technology for a new normal. 

AudioFetch Blog Header - How to Make Your Church More Accessible

How to Make Your Worship Services More Accessible

By | Churches, Hearing Assistance, Translation | No Comments

Creating a welcoming and inclusive environment is a key goal for every type of religious organization. Church members and guests should be provided with resources and tools that allow them to take part in weekly services and other events to the fullest extent possible, despite any hearing impairments or language barriers. 

Yet, because houses of worship are exempt from the requirements of the Americans with Disabilities Act (ADA) and/or because many believe that addressing these requirements is too complicated and expensive, they neglect to take steps to create this welcoming community. Fortunately, we’re proud to offer a solution that is both simple and inexpensive to install. 

Our audio over WiFi solutions are designed to make it simple and affordable for any type of religious organization to make their services more accessible and welcoming to all types of audiences. Learn how AudioFetch helps those with hearing impairments and language barriers. 

Welcoming a Person Who is Hard of Hearing

According to That All May Worship, the leading educational publication that provides tips and information on how houses of worship can better welcome people with disabilities, hearing impairments are an imperative. “Each congregation includes people, young and old, who are hard of hearing or deaf. They may read lips so well that they appear less deaf than they truly are. Indeed, they may understand only 80% of what is spoken, chanted or sung, but may be reluctant to complain.” 

For decades, houses of worship have used inductive loop systems to assist the hearing impaired, but these systems are cumbersome, expensive and still require the use of a hearing aid which many people find embarrassing. AudioFetch is a better solution to hearing loops

Our assisted listening devices for churches allow listeners to hear the service via an app on their own device (phone or tablet) using their own headphones. This is a great solution for those who are reluctant to complain or request a hearing device. It also eliminates the need for using shared devices, which require ongoing maintenance to ensure they’re properly working and, uber important in today’s climate, disinfected. 

By offering hearing assistance, you’re providing a safe and approachable environment for all members and their families. As noted in That All May Worship: “Many deaf [and hard of hearing] people prefer to worship in congregations which specifically serve people who are deaf [or hard of hearing]. This is particularly important for deaf parents who have hearing children and wish to worship as a family.”

Welcoming a Person Who Speaks Another Language

For many houses of worship, English isn’t the first language for some of their members. Members may attend your services to be with their English-speaking family members or because there are no other options in the area. But providing live language interpretation will allow all to feel welcome in your community, and may even bring in a whole new audience. 

With our AudioFetch translation equipment for churches, your members use their own smart phone and headset to listen in to translation via the AudioFetch app. If you’re already using AudioFetch for hearing assistance, you can use the same device. Simply dedicate another channel to broadcast a real-time stream of the translation. 

With Easter right around the corner, houses of worship can prepare now to create a more inclusive environment for all members. Call us today at 1-844-443-3824 or schedule a meeting to discuss hearing assistance and translation solutions for your church. 

Woman with Headphones - Audio Over WiFi Streaming

Top 4 Questions About Hearing Loss

By | Hearing Loss | No Comments

Hearing loss affects 48 million people in the United States, with 14% of adults ages 45 to 64 experiencing some type of hearing impairment. Whether mild or severe, untreated hearing loss can be difficult. It can lead to social isolation and even contribute to health problems.

The good news is that there are many types of hearing assistance, from hearing aids to listening assistance devices. These accessibility tools can help people with hearing loss experience a full life. But before seeking treatment for hearing loss, it’s important to educate yourself.

If you or someone you love is experiencing hearing issues, we’ve got answers to some common questions for you.

1. What Causes Hearing Loss?

There are multiple causes of hearing loss, as well as different types of hearing loss and different levels of severity. Each case is unique. However, the most common causes of hearing loss are aging, damage caused by exposure to loud noises, injury, and illness.

2. How Often Should You Get Your Hearing Tested?

Often, hearing loss happens so slowly that people don’t notice they have a problem until it’s very severe and more difficult to treat. For adults, experts recommend a hearing test every three to five years, or whenever you have an annual physical checkup.

3. When Do You Need Hearing Aids?

Every person is different. However, hearing aids are recommended as soon as hearing loss begins to negatively impact someone’s day-to-day life. For example, if you regularly experience difficulty hearing conversations at normal volume, it may be time for hearing aids.

4. Besides Hearing Aids, Are There Other Options for Hearing Loss?

In addition to hearing aids, people who suffer from hearing loss can improve their lives with listening assistive devices such as AudioFetch products. These technological tools offer powerful hearing assistance for impaired individuals, especially in public spaces such as houses of worship, community centers, lecture halls, stadiums and arenas, theaters, and sports bars.

Treat Hearing Loss for a Healthier, Happier Life

At AudioFetch, we believe it’s important to spread the word about hearing problems — and hearing solutions. That’s why we’ve launched our Happy New Ear campaign to offer 20% off all AudioFetch products in February 2020.

Use code HAPPYNEWEAR20 at checkout when purchasing a FetchExpress online, or ask for the discount when speaking with us (offer cannot be combined with other offers or discounts).

If you’d like to learn more about how AudioFetch can help you or your customers hear better, contact us today.

markus spiske 711232 unsplash - AudioFetch Audio Over WiFi

How to Measure AudioFetch App Usage

By | General, AudioFetch News | No Comments

Do you know how often your customers and guests are using AudioFetch? What channels are most popular? Which ads are they engaging with? Understanding how your customers use AudioFetch allows you to make improvements and better understand your return on investment.

Every AudioFetch customer is provided access to cloud-based metrics showing usage of your AudioFetch audio over WiFi streaming system. The usage metrics are available at no additional charge within The Doghouse, our easy-to-use management portal.

Let’s take a look at each of the reports provided, and how you can use them for your business:

Sessions Per Day

- AudioFetch Audio Over WiFi

The Sessions Per Day report shows total sessions and unique sessions per day during the selected time frame (note: time frame can be specified in the upper right corner of any reporting view).

Look for trends in the data that indicate if any specific days of week are more popular than others. Compare these trends to other occurrences: Did you have a big event at your location? Was there a game or some other TV event happening that day? Do these numbers coincide with sales or other activity at your business?

Cumulative Listening

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On the Usage Metrics Dashboard, you can view a pie chart of Cumulative Listening Time. This chart shows every listening session that occurred during the selected time period. By clicking on any of the individual segments, you can dig into each individual listening session to understand more about how long the session lasted, what channels the person listened to, what device they used, location, whether any ads were displayed, and other details.

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Session Length

- AudioFetch Audio Over WiFi

The Sessions Length Report shows the average length of time for all listening sessions during a single day, the maximum listening time and the minimum listening time.

Top 5 Channels

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The Top 5 Channels report shows the most popular channels by total minutes your users spent listening during the selected time frame.

Use this report to help you choose what to show on the various TVs, and help optimize channel placement within your location. For example, if the majority of people listen to Channel 23, but this is only playing on one TV tucked in a corner, you should consider moving that station to a more prominent TV.

Individual Session Details

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Every single listening session is listed with numerous details, such as duration, location, device type, App Version, etc. Clicking on the “Details” link for any single entry provides more info on that session, including Channels listened to and a map of where they listened.

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These session details can be extremely useful for troubleshooting issues by device type, carrier, App version or location. If a user is having problems connecting to the wireless audio streaming, it could be that they’re using an old version of the AudioFetch app. Identifying this quickly and simply having them to upgrade the App can save you time, hassle and create a better customer experience.

Our free Usage Metrics allow you to better understand the return you get from your AudioFetch system, and improve the experience your guests have when using wireless audio streaming. For more tips on getting the most from AudioFetch, read our articles “How to Promote AudioFetch at Your Business,” “Customize Your AudioFetch App” and “How to Run Ads Through AudioFetch’s Ad Portal.”  If you have additional questions about how to get the most from your AudioFetch, please don’t hesitate to contact us!

AudioFetch Blog Header - How to Promote AudioFetch at Your Business

How to Promote AudioFetch at Your Business

By | Business, Casinos, Churches, Dining, Education, Fitness Centers, General, Restaurants, Sports Bars, Theater, Tour Guides, Waiting Rooms | No Comments

Installing AudioFetch at your business is a breeze. Getting customers to use it shouldn’t be difficult either!

Here are several ideas for announcing the addition of AudioFetch wireless audio streaming at your business, and getting more customers and guests to use it.

POST SIGNAGE

Your installation package comes with free marketing collateral to go on your TVs, table tents and cardio clings for fitness establishments to alert customers that you offer local audio over WiFi streaming, and brief instructions on how to use it. We also provide digital assets and sample messaging for promoting the availability of AudioFetch across your website, blog, email marketing, and social media channels.

Chico Sports Club uses cardio clings on their exercise equipment to alert customers about the availability of AudioFetch.

Chico Sports Club uses cardio clings on their exercise equipment to alert customers about the availability of AudioFetch. Source: Chico Sports Club instagram

Depending on your type of business, you may also consider other options for promoting it on premises:

  • Business Cards – If you’re a tour company that is on the go, business cards can be a great option. Carry a stack with you in a  pocket or fanny pack, and hand them out to each guest.
  • Fliers – Hand out small fliers or notecards to each guest with info and instructions on using AudioFetch.
  • Reception/Front Desk – Do guests need to check in before entering your venue? Alert them to your audio streaming offer right away. This will allow staff to answer any questions immediately, ensuring they download AudioFetch on their first visit.
  • POP Signage – For QSRs or other venues where guests pay before sitting down, posts signage at the register. Again, this alerts them immediately and allows staff to address questions in an efficient manner.
  • Signage on Equipmentfitness studios can add signage to each treadmill, elliptical, stationary bike, etc.
  • Posters – Hang posters around your venue and in bathroom stalls (you can’t find a more captive audience!).
  • Menus – Sports bars and restaurants can add a call out directly on menus.
  • Marquee/Outdoor Sandwich Boards – Draw customers into your venue with outdoor signage on a marquee or sandwich board. Have some fun with the message to really grab their attention!
  • Programs – For churches, lecture halls, theaters and other venues that provide programs for events, add a simple note about the availability of local audio streaming for assistive listening.

If you would additional signage or custom posters to use at your location, contact us and we can help to get you the signage you need.

UPDATE YOUR WEBSITE

Do you have a page on your site that lists amenities or other special offers at your business? Add a note about AudioFetch here. Also, consider linking back to our website–customers today are very independent and like to research new tools themselves, a direct link allows them to do this without requiring further content from your team.

UPDATE YOUR APP

If your business has it’s own app, add a link to download the AudioFetch app directly from within your app. Want to take the integration further? We’re work with businesses to integrate our audio directly into your app. Contact us to discuss this option further.

BLOG ABOUT IT

Add some more info about how to download and use AudioFetch in a blog post. Include a few short quotes from existing customers showcasing the benefits it provides. Customers trust reviews from others, so these testimonials can be very powerful in encouraging new customers to stop by your venue or event, or join your gym.

If you’ve just installed AudioFetch, you may not have many testimonials from your customers yet. Feel free to quote some of our customers; find these testimonials on our AudioFetch Customer Reviews page.

SHARE IT ON SOCIAL

Social media is an effective and efficient way to spread the word about your business and the amenities your offer. Announce that you offer audio over wifi streaming on Facebook, Twitter, Instagram and/or your other social media channels.

When there’s a big event happening (e.g., Super Bowl, March Madness or World Cup at sports bars), use social media to let customers know about any specials during games and their ability to use AudioFetch. And link to the blog post to encourage users to visit your site to learn more.

The following sample copy can be used on your social media channels by simply copy/pasting:

Now you can stream the audio from any TV directly to your smartphone or tablet via the @AudioFetch app. It’s the audio you want, without any distractions. Stop by and try it out! You can download the app here:

http://bit.ly/IOSAppAF

http://bit.ly/DroidAppAF

We’ve also put together some sample imagery that you can download and share on social. Click the links below to download imagery for the various social media channels:

Fitness 1440 in Longview, TX alerts their customers to availability of AudioFetch at their gym.
Fitness 1440 in Longview, TX alerts their customers to availability of AudioFetch at their gym. Source: Fitness 1440 Facebook.

SEND OUT AN EMAIL

Email is one of the most effective methods for engaging existing customers online. Include an announcement about your AudioFetch offering immediately after installation, and make note of it frequently to remind customers to come in and use it.

We know you’re busy, so go ahead and use the following text in your communications, and adjust as needed to match the tone of your brand:

We’re excited to tell you about our new partnership with AudioFetch to provide audio streaming to our customers. AudioFetch allows us to stream the audio from any TV directly to your smartphone or tablet via the AudioFetch app. This means you get to take control of what you’re listening to without feeling chained to one spot. It’s the audio you want, wherever you are, without any distractions. Be sure to try it out the next time you stop by!

Download the AudioFetch app here:

http://bit.ly/IOSAppAF

http://bit.ly/DroidAppAF

GIVE YOUR STAFF A HEADS UP

Your employees are the face of your business, and the first place customers go when they have questions. Make sure every member of your staff knows what the AudioFetch audio streaming system is and how to reference download instructions. Encourage them to download the app on their own devices, or have a device available for them to play with it, ensuring they have a basic comfort level that AudioFetch works well and is easy to use.

MAKE A LIVE ANNOUNCEMENT

Most live events like presentations or lectures start off with some housekeeping announcements. “Silence your phones,” “Hold questions until the end,” “Use this hashtag during the event,” and “Download AudioFetch to help you hear better during the presentation.” A brief announcement with an accompanying slide, where appropriate, can increase usage and improve your guests’ experiences.

Your guest won’t use your AudioFetch system if they don’t know about it. Make them aware by promoting in and around your venue, and through your online channels.

Do you have a creative way that you’ve promoted AudioFetch at your business? We’d love to hear about it! Share your story on Facebook.