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Make it About the Tour, Not the Headset

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Imagine you’ve scheduled a tour at a museum and you want to make sure all your patrons can hear you talk about the artwork, the building and history without disturbing the other museum guests. Maybe you’re thinking of trying out one of those wireless tour guide headsets that you wear over your ear while your guests carry a receiver like fanny pack.  What happens if suddenly 3 patrons can’t hear because the batteries have died? All you have to do is stop the tour while you change the batteries (hopefully you brought enough with you), and then restart where you left off and hope you didn’t leave anything out.

Perhaps you’ve planned a great walking tour in Brooklyn or Hollywood or another major city and you need a way to be heard over passing traffic.  If you are using a wireless tour guide headset and someone drops their receiver the tour is disrupted while you set the patron up with a new headset (hope you brought an extra), and then there is the replacement expense for you.

Perhaps you have taken guests from a cruise ship into the port town to give them a first-hand experience at the market – there’s a lot of noise while you guide your guests to the best places to shop and eat.  You use wireless headsets, nothing goes wrong, but when you return to the ship, you have to clean the equipment thoroughly (and hope they were all returned).

Your tour business should be focused on all the interesting information that you want to share, not the maintenance of out-dated headsets.  There is a simpler and more economical solution for tour guides: a wireless tour guide system that streams audio on-the-go directly to your customers’ smart devices.  Many of these systems have have built-in wifi that allows tour groups to hear better through their own smartphones and tablets without distractions or distracting others. That means better quality sound and no added expense or maintenance for you!

Ready to upgrade your tour offering with a personal PA system? The AudioFetch FetchExpress is now available for sale directly from our website. Contact us today for questions or more information.

The Bring Your Own Device (BYOD) GIVEAWAY!

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AudioFetch is the absolute best platform for providing local audio over WiFi to smartphones and tablets across any application. The Fetch-family of products are employed in fitness centers, sports bars, restaurants, churches, universities, lecture halls, theaters, tour companies, airports, correctional facilities, community centers, casinos, auctions and more. Our solutions are easy to install and stream audio to your customers smart phones, so you get to avoid upkeep and tracking of clunky equipment.

Embrace the “bring your own device” (BYOD) culture, by allowing your customers to use their smartphones for hearing assistance, access to multilingual content, audio descriptions or any live voice audio.

Whether you’re a tour company, church, educational facility, theater or any other type of venue, we want to help your guests hear better. Now through September 30th, we’re giving away a free AudioFetch FetchExpress system to four lucky winners! Just enter your business information for a chance to win!

To give you an idea of some of the creative ways an audio streaming solution could help improve your business here are 4 of our top blogs to offer inspiration…

Enter the Bring Your Own Device Giveaway today!

5 Tips for Tour Guides

By | General, Tour Guides | No Comments

With summer edging up closer and closer, it means that tours are going to get packed. As a tour guide, the goal is to always provide a memorable and informative visit. To make every experience as great as possible for your tour members, here are five quick tips for tour guides to keep in mind this travel season.

1) Create opportunities for better engagement

Often tour guides get so caught up in relaying all the pertinent details and information, they forget about their audience. Tour guides are like storytellers in most scenarios, so it is important to keep everyone’s interest and prevent them from zoning out.

2) Reduce distractions as much as possible
It is inevitable that distractions will pop up – from crying kids to unruly tour attendees. However, keep your calm in these situations and handle these distractions with grace and aplomb. Try to minimize distractions as much as possible, and do not let it steer the course of the tour. As long as you stay in control of the situation, you will be able to keep everyone’s attention.

3) Ensure that everyone is able to pay attention
Both of the above points lead to this – create a tour experience where distractions are minimized and attendees are able to engage with the tour and with others. Ensuring that everyone is paying attention to the tour, and is not disturbed, is really important for the overall experience.

4) Don’t be afraid to be creative
In order to achieve a tour where there is a lot of engagement, and minimal distractions, let your creative side take the lead. Some tour guides like to use little quizzes or other interactive methods, while some use props or other materials to instill a bit of levity in the tours. Either way, if there is a route for creativity, don’t be afraid to take it.

5) Use a good PA system to ensure you’re heard
A tour guide tends to lack a punch if others cannot hear the information being relayed. Make sure that you are using a good and reliable portable PA system to get your message across loud and clear – without any disturbances or interruptions. A low-cost wireless audio guide system with built-in wifi and other capabilities can ensure a smooth and thorough audio experience.

Regardless of whether you’re leading tours inside or outside, walking or riding, with large groups or a small crowd, you’re responsible for creating the tour experience. With these tips, you can create a more enjoyable and memorable one for both your guests and yourself.

Enter the Bring Your Own Device Giveaway today!