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Wireless Tour Guide: 4 Travel & Tourism Customers Using AudioFetch

By | Tour Guides | No Comments

A wireless tour guide system allows the tour guide to broadcast their voice to the tour group wirelessly. Older systems typically contain a tour headset and several individual devices for each tour group member.  The guide speaks into the headset, which then transmits audio to the devices so that everyone in the group can hear. 

Newer, more modern systems like AudioFetch allow tour group members to listen via their smartphones and personal headphones. This option is more convenient, more affordable, and more hygienic, a benefit that is extremely important in today’s environment.  

Following are four companies that are using AudioFetch as a wireless tour guide system:

Tallink Ferry Company

Tallink Ferry Line - AudioFetch Audio Over WiFi
Source: Tallink Facebook Page

Tallink Ferry Company is the leading provider of high-quality mini-cruise and passenger transport services in the northern Baltic Sea region. Routes for Tallink are between Estonia and Finland, Estonia and Sweden, Finland and Sweden, and Latvia and Sweden. 

Tallink is using AudioFetch to allow passengers to listen to music while aboard their ships. We know that all passengers are enjoying the entertainment option now available, and look forward to traveling to Estonia for our own sea-faring expedition! 

US Playing Card Company

You may not know it, but you’re surely familiar with the US Playing Card Company (USPC). In fact, you probably grew up on their brands and have some of their products in your house right now. USPC has been designing and manufacturing quality playing cards since 1867 under the brands Bicycle®, Bee®, Tally-Ho®, Aviator®, Streamline®, Maverick®, Po-Ke-No®, Kem®, and Hoyle®. 

USPC Bicycle Cards - AudioFetch Audio Over WiFi
Source: USPC website

USPC has recently begun using the AudioFetch Express tour application for training purposes, and the feedback has been outstanding. USPC’s Scott M. said, “We used the tour pack and it made a world of difference on the training session. Thank you!!” (That’s with two, count ‘em, two exclamation points!!)

It’s an honor to work with USPC and from everyone at AudioFetch, we want to thank you for bringing a fun and competitive element to all of our family and friend gatherings! Now, who’s up for some Euchre?!

The Center for Mindful Living

Center for Mindful LIving - AudioFetch Audio Over WiFi
Source: The Center for Mindful Living Facebook Page

The Center for Mindful Living is a group of independent practicing professionals who believe in the transformative power of mindfulness and creativity. These professionals come together in the middle of Omaha to create an Urban Sanctuary, offering traditional psychotherapy, creative art therapies, somatic education, workshops, classes, study groups, and a variety of contemplative practices that help to develop and deepen mindfulness skills. 

These have always been important skills to hone. But after the last two years, we’re all recognizing the importance of practicing self-reflection and self-care to cultivate whole health, including both body and mind. We’re so pleased to work with such an honorable organization.

Mysteries of Hawaii

Mysteries of Hawaii 1 - AudioFetch Audio Over WiFi
Source: Mysteries of Hawaii Facebook page

Mysteries of Hawaii offers ghost tour experiences on Ohau. Lopaka Kapanui (a.k.a., “The Ghose Guy”) is the tour guide, a native Hawaiian storyteller, author, actor, kumu hula, cultural practitioner, and former wrestler. He leads guests into some of the darkest and spookiest places on the island of Oahu, providing knowledge of not only the paranormal but also the history and legends of Oahu and Hawaii. 

Mysteries of Hawaii is using AudioFetch during their various walking tours, including Urban Legends & Ghost Tours, Waikiki Night Marchers  Tour, Ghosts of Old Honolulu Tour, Waikiki Sacred Sands Tour, and Haunted Honolulu Ghost Tour. 

Estonia, Oahu – our wanderlust is surging just thinking of all the fantastic customers and locations we need to visit! How do we choose which to travel to first?! 

If you’re looking for an effective and cost-efficient tour guide audio system, AudioFetch is the ideal solution! Contact us by calling 844-HI-FETCH or scheduling an appointment to discuss your travel and tour application and get a quote. 

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New App Customizations: Branding and Personalizing Your AudioFetch App

By | AudioFetch News | No Comments

We’re continually looking for ways to improve the AudioFetch app and make it more useful for you and your customers. Today, we’re excited to announce a number of new customization features, which allow you to brand and personalize the app, making it more useful for your business and your guests. 

AudioFetch App Customization

Following are the seven new customization features available now for your AudioFetch app:

Change the App Title

Specify an App Title, which will appear on the widget that displays when the device is on a lock-screen mode. This will remind your listeners that they’re connected and listening with your business, using a name they’re familiar with. 

Add Your Logo 

Replace the AudioFetch logo with your business’s logo in two spots: at the very top of the app, and in the center of the app screen. This helps you better connect with your guests by continuing to build brand recognition for your business, and making the app more familiar to your guests.

Add a Custom Background

You can now change the entire background of the app to display a custom image or customer color of your choosing. This feature is useful in further familiarizing guests with your brand and setting the right tone while they are at your facility. 

Add Custom Channel Icons

Previously if your facility was using more than one audio source, the channels were simply displayed “Channel 1,” “Channel 2,” etc. Now you can customize those icons to better represent what is streaming on each audio channel, making it easier for guests to find what they want to listen to.

For example, if you’re streaming audio from TVs playing CNN, ESPN and Comedy Central, you can upload the respective logos for each channel. 

Add Custom Splash Page

Display a custom banner or video before the app opens. Use this page to reinforce your brand message or promote events, deals or specials that are currently happening at your establishment.

Link to Your Website

To drive traffic to your business or organization’s website, you can now add a hyperlink under the hamburger menu dropdown, found in the top left corner of the app. 

Link to a Custom PDF Document 

Add a hyperlink to a PDF document under the hamburger menu dropdown, found in the top left corner of the app. You can use this PDF link in numerous ways:

  • Share important business information, such as event programs, fitness class schedules or menus. 
  • Announce specials, discounts, upcoming events or other promotions. 
  • Add a custom message or any other content that you’d like to share. 

All of these customizations are available through The Doghouse configuration management portal, which every customer has access to at no additional cost or monthly fees!

If you have any questions about customizing the AudioFetch app or using it to engage with your customers, we’re happy to help! Drop us a line, chat with us, or call us at 1-844-443-3824.

*Note: App customizations are only available for AudioFetch Signature Series products and AudioFetch Express.