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How To Improve Factory Tours with Wireless Tour Guide Systems

By | Tour Guides | No Comments

Factory tours are a great way of getting a variety of people to see how your company works and the incredible people you have on your team. Potential investors, students, government inspectors, new employees, and more could all benefit from an insightful look into the workings of your factory.

The factory environment, however, is not always the most conducive to tour groups. The constant hum of machines, various safety hazards, narrow walkways — these challenges can make it difficult for tour guides to hear and be heard. To make the tour experience as valuable and enjoyable as possible, a wireless tour guide system helps to address the three key challenges of factory tours:

Noise on the Factory Floor

If there’s a great deal of noise in the factory, you may spend a lot of time shouting at your guests which can make them uncomfortable as they strain to hear you and could cause you to eventually lose your voice.

Worst of all, your visitors may miss part of what you are saying, especially if you have a small crowd where people have to stand behind others or when you have to turn away to lead them. If your visitors can’t hear you, they could lose interest or miss important information that you’re trying to pass along.  

Tour Safety

Given strict government regulations of manufacturing and factory work, safety issues can also be a concern for tours. You might need to keep visitors out of sensitive areas and away from machinery, and this is something that needs a reminder each time you move on.  

Also, members of the group might wander off or go to the restroom and get separated from their group – this is especially true with groups of students. It would be helpful to have a way to communicate with them so that they find their way back to the group.  

Not Disturbing Your Staff

While some areas of your workplace may be noisy, other areas may be quiet places where employees are concentrating on their work.  Hearing a tour guide speaking loudly could be disruptive. You’ll want to keep your voice low so you don’t disturb anyone and this can present another hearing problem for your tour group.

One way of overcoming all of these hearing issues is to use an audio tour device that can stream audio directly to a user’s mobile device, allowing them to  hear every word via headphones or earbuds. You’ll never have to shout above the noise, and if you have to speak quietly, your guests will still be able to hear you by turning up the volume on their mobile device. Plus, because they use their own phones or tablets, you don’t have to worry about upkeep on clunky or outdated devices. It’s the perfect solution.

If you’d like to hear more about how AudioFetch products could improve your factory tours, as well as other benefits to your employees, contact us!