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AudioFetch Blog Headers - Hearing Impaired Accessibility

How AudioFetch Creates a Welcoming Environment with Assistive Listening Solutions

By | Hearing Assistance | No Comments

Whether you’re a restaurant serving food to guests, a travel group providing tours, a church serving your members, or an organization hosting an event, you have one universal goal in mind–you want every person to have a positive experience so they’ll come back again and/or tell their friends about it. 

Businesses and organizations go to great lengths to provide this positive experience, but there’s one area they often overlook–accessibility. 

According to the National Institute on Deafness and Other Communication Disorders (NIDCD), some 38 million American adults over the age of 18 report some trouble hearing. That’s approximately 15% of people that could be struggling to hear when they’re at your establishment. 

You can make your establishment more accessible to those with hearing impairments by using our next-gen assistive listening solutions. Following are three ways AudioFetch can help your business or organization create a more welcoming environment for customers and guests:

1. No Hearing Aids Required

Lots of people don’t wear hearing aids when they need them. In fact, according to the  International Journal of Audiology, a whopping 80% of 55-74 year olds 55-74 don’t. That’s a lot of people who’ve made a conscious decision to go without a device that could benefit their lives. 

Why would they do such a thing, you ask? Well, there are numerous reasons people don’t wear hearing aids when they should. For some, they find hearing aids bulky or uncomfortable. For others, it makes them feel old or embarrassed. And for still more, they simply forget to bring it out with them. Whatever the reasons, not wearing a hearing aid when someone needs one can leave them feeling left out and isolated, a negative experience you don’t want them to have at your business.

Our assistive listening solutions eliminate all of those reasons. All the listener needs is their smartphone (which we all know no one ever forgets to bring out!) and headphones. 

2. No Asking to Use a Shared Device

Even when an establishment provides assistive listening devices, people oftentimes won’t ask for one. Again, the reasons here can be myriad–they don’t want to call attention to themselves and their hearing loss, they don’t know the devices are available, or, more common these days, they don’t want to use a device that may have been touched by others. 

AudioFetch solves this problem. Since listeners use their own smartphone and headphones to hear the audio, they don’t need to ask for or handle any additional devices. AudioFetch is ideal as an assistive listening system for churches, theaters, and schools and educational facilities. Travel and tourism businesses also benefit from replacing their shared hearing devices with our wireless tour guide system.

3. No Tech Skills Needed

If you know how to download and open an app, you know how to use AudioFetch. 

Listeners simply search for AudioFetch in the app store (or scan the QR code on signage we provide), download the app, and then open it. If there’s only a single audio channel, they’ll hear it immediately. If there are multiple channels, they simply select the one they want (which is easy to determine with the signage we also provide!) and listen in. 

Listeners will never be asked to enter any personal information. They’ll never be asked to create an account. They’ll never be asked to do anything but sit back and enjoy the sound! 

At AudioFetch, we’re devoted to helping people with hearing loss or impairment stay connected with the world around them, and helping businesses create a more welcoming environment for these individuals.  If you have questions about how AudioFetch can be used for assistive listening at your establishment, do not hesitate to contact us. We look forward to helping your business create a more welcoming environment for everyone. 

AudioFetch Blog Header - New Tech for New Normal

New Technology for a New Normal

By | Churches, Education, Fitness Centers, Hearing Assistance, Restaurants, Sports Bars, Tour Guides, Translation | No Comments

We’re all eager to return to some semblance of normalcy in our daily and public lives. Yet, with new more contagious and more deadly variants of COVID-19 spreading across the globe, that possibility keeps getting further and further away. And even when the world does get a handle on this pandemic, and public businesses and events can resume at full capacity, it won’t be what we all consider “normal” for a long time

In this new normal, people will be extremely cautious when it comes to patronizing businesses or attending public events. We’ve gotten used to the regulations. They not only provide safety from a physical standpoint–wearing masks and standing farther apart makes it more difficult for disease-carrying saliva droplets to land on others–they also provide emotional safety by making us feel safer and protected from the things we can’t fully control. Once the pandemic is controlled, the physical aspects go away quickly, but the emotional ones will stick around for a long while.

Even if businesses do open back up at full capacity and all regulations are lifted this year, it’s wise to continue providing safety measures for your customers and guests, allowing them to feel more comfortable and confident at your establishment. 

Our audio over WiFi streaming solutions can help your business provide these safety measures now, and in a post-pandemic world. Following are three ways our technology can help in the new normal. 

Continued Social Distancing 

Our wireless tour guide system lets tour guides broadcast their voice to anyone within 300 feet in any direction. This allows for ample distance between tour group attendees, and provides your business with a responsible and marketable advantage. 

At restaurants and sports bars, AudioFetch allows you to broadcast audio from muted TVs to your customers’ smartphones and tablets. No need to gather around a single TV to hear the audio, or even have tables grouped nearby. Customers can hear the TV audio anywhere in the building or patio seating by using the free AudioFetch app. This allows everyone to maintain a safe, comfortable distance from others, while enjoying the entertainment, the food and drinks, and the community experience. 

Less Shared Equipment

Even pre-pandemic, hearing assistive devices and transmitters were always a pain to keep clean. Post-pandemic, customers and guests will be less willing to use a shared device. At best, this creates a less enjoyable experience; at worst, they’ll look for another venue that is more welcoming and accommodating. 

AudioFetch solves this problem. Since listeners use their own smartphone and headphones to hear the audio, you don’t need to provide (or maintain!) any additional devices. AudioFetch is ideal as an assistive listening system for churches, theaters, and schools and educational facilities, or as a translation streaming solution. Tour groups also benefit from replacing their shared hearing devices with their attendees’ smartphones and the AudioFetch app.

Fewer Surfaces to Touch

For fitness centers and gyms, instead of using entertainment screens attached to cardio machines or allowing anyone to control shared TVs or sound systems, members use their own smartphones to listen to TV audio or music throughout the club. This reduces the number of surfaces that members come into contact with at the club. It also limits the amount of equipment that must be disinfected by your staff throughout the day. 

In addition to tour groups, sports bars, churches, theaters, schools and fitness centers, AudioFetch can benefit numerous other types of businesses and organizations that want to help their guests hear better and feel safer. Call us today at 1-844-443-3824 or schedule a meeting to discuss how your business can use new technology for a new normal.