Must AudioFetch be connected to the internet?

Must AudioFetch be connected to the internet?

No. AudioFetch does not need to be on an Internet connected WiFi network to provide local audio to WiFi connected devices but we generally recommend connecting the WiFi to the internet for the overall user experience and to allow cloud-based ad-serving capability and the cloud-based usage portal to function.

Do you offer other audio streaming products?

Do you offer other audio streaming products?

Yes! We offer a wide range of fitness entertainment solutions through our parent company, BroadcastVision Entertainment.

Additionally, through Sports Bar Audio we offer solutions for sports bars, pubs and restaurants, including table top speakers and traditional speaker systems.

How is AudioFetch different than other local audio streaming products?

How is AudioFetch different than other local audio streaming products?

AudioFetch provides space in the App for AudioFetch facilities to provide facility-specific information updates, ads, and other offers. The AudioFetch configuration management portal included with every AudioFetch hardware purchase provides access to metrics describing App usage. The flexible, low profile AudioFetch platform is easy to deploy and cost effective.
 
An accessory product called ACCORDIO provides 900MHz and FM wireless audio inputs to the AudioFetch system to minimize cabling. AudioFetch operates seamlessly with many off-the-shelf WiFi routers and networks. AudioFetch is the developer of its technology and not beholden to third parties that provide private labeled technology for others to market without regard for their capability to support the technology. 

Can I test out AudioFetch before buying?

Can I test out AudioFetch before buying?

You bet! We offer a 30-day risk-free trial of any AudioFetch products with a credit card. If you love it (and we know you will!), keep it and we’ll charge the card on file. If you don’t, send it back before the trial period is up, and you won’t be charged.  Before you sent it back, however, we encourage you to reach out to see if our customer support team can help you have a better experience.
 
If you’d like to experience the AudioFetch app as an end user, contact us to find a facility in your area using it. Businesses all over the world are using AudioFetch, so there’s sure to be one near you!

My business isn’t listed in the venues you work with. Can I still use AudioFetch?

My business isn’t listed in the venues you work with. Can I still use AudioFetch?

Of course! AudioFetch has myriad applications. Warehouses use AudioFetch to stream music to their employees on the factory floor. Community organizations use it to stream sound for outdoor movie nights. Fitness instructors use FetchExpress to coach their students in outdoor bootcamps. Tour guides use it to educate guests in quiet museums and noisy shuttle buses.

If your audience needs to hear better-–regardless of who or where they are–-we can help!

How do I budget for AudioFetch?

How do I budget for AudioFetch?

If you would like to offer AudioFetch to your guests or members but haven’t budgeted for it, just talk to us. We’re happy to discuss a payment plan that works best for you.

Where are the AudioFetch products created?

Where are the AudioFetch products created?

Product development and assembly for all AudioFetch products happens at our headquarters in beautiful Berthoud, Colorado.

Can you override streaming audio to provide listeners with important messages?

Can you override streaming audio to provide listeners with important messages?

Yes. AudioFetch includes capability to interrupt standard audio with a live public address message for paging or emergency notifications.

How good is the audio delay/latency of the AudioFetch system?

How good is the audio delay/latency of the AudioFetch system?

AudioFetch has a distributed processing platform that scales with the number of channels to ensure the lowest latency possible. The techniques employed in the development of the mobile AudioFetch App also ensure minimal latency. Other systems with central processing computers have a lot of overhead and can bog down as channels are added or do not employ all the mobile App techniques to minimize latency for Apple and Android phones.

Is there a monthly charge for AudioFetch?

Is there a monthly charge for AudioFetch?


No. There are no recurring fees whatsoever. Purchase the equipment and it’s yours to use as much as you like!
 
If you prefer, we can likely spread your AudioFetch purchase out over monthly payments. AudioFetch will also manage your ad portal content for a monthly fee if needed but we generally recommend customers login and post their own content since it is so very easy to do.

How do you set-up AudioFetch?

How do you set-up AudioFetch?

Setting up AudioFetch is simple! It can be done in four easy steps.

Step one: Choose the number of audio inputs you need.
Step two: Connect your audio sources to AudioFetch with the cables that come with the system.
Step three: Connect AudioFetch to your WiFi router or switch.
Step four: Tell your customers to download the free AudioFetch app and listen in real-time.

If you’re using the single-channel FetchExpress with built-in WiFi, you can skip steps one and three. Just plug in your audio source, turn it on and start streaming!

How does AudioFetch work?

How does AudioFetch work?


A lot of advanced technology goes into AudioFetch, but it’s actually a super simple concept and also super simple to set up. In four easy steps, you can be up and running.

First, you first choose the number of audio inputs you need, then you connect your audio sources to AudioFetch with the cables that come with the system, next you connect AudioFetch to your WiFi router or switch, and last, your customers download the free AudioFetch app and listen in real-time. (And if you want to get technical, that’s really only three steps on you!)