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Audio Streaming Could Save Lives in an Emergency

By | Business, Churches, Education, Fitness Centers, Food for thought, Hearing Assistance, streaming, Uncategorized | No Comments

In emergency situations it is vital that communication be clear and immediately accessible to all involved. Loud speakers can become muffled and may not be appropriate to use in every situation.

Hearing assistive streaming devices are an effective and useful alternate solution for efficient communication. In the event of an emergency, a communication system that streams audio over wifi can reach everyone in harm’s way through their smartphone via WiFi.  A password protected WiFi network can provide secure communications.

Following are five venues that could benefit from using a wireless audio streaming system in the event of an emergency:

Office Buildings

An office fire can quickly spread claiming multiple lives especially in a multi-level unit. Your office’s emergency coordinator can use a Personal PA System over WiFi to stream emergency instructions to employees on multiple floors. An added benefit is that this same system can provide multiple music channels to your team in order to increase their productivity.

Schools and College Campuses

Nobody wants to think about this kind of situation, but they’re in the headlines too often these days. A portable PA System that streams over wifi can provide teachers with a myriad of creative ways to take lessons out of the classroom, but it can also discreetly communicate emergency instructions to faculty, staff and students.

Warehouses and Factories

You may already be using a streaming solution to provide your team with music and other entertainment during work hours. This technology can also be used to make widespread announcements during an emergency, allowing your workforce to mobilize quickly and efficiently.

Hotels and Resorts

Extreme weather situations can ruin a vacation. A streaming solutions that can send instructions to your staff’s and guest’s smartphones, can help provide an excellent level of service to guests, despite the conditions outside.

Shopping Malls

In enclosed malls it can be easy to become disoriented when trying to escape an emergency situation. Plus, when you have masses of people in one space, it is vital to offer clear and accessible information and instructions. An audio streaming solution can broadcast directly to employee’s smartphones, providing them with instructions to help guide other staff and shoppers.

No matter the venue, with an audio streaming solution in place there’s one more tool at hand to make one-way communication clear and efficient for all involved. Communication is direct and widespread and the fear of unclear, unheard messages are no longer an issue when people can receive communication directly to their phone or tablet.  In the case of an emergency consider a plan that includes a broadcast system that you can rely on and trust.

If you would like to know more about Personal PA Systems or Audio Streaming Solutions, contact us today!

 

AudioFetch Blog Header

The Benefits of a Personal PA System

By | Business, Churches, Dining, Education, Fashion, Fitness Centers, Hearing Assistance, Music, Restaurants, Sports Bars, streaming, Tour Guides, Waiting Rooms | No Comments

Whether you’re a factory manager, a tour guide, a minister or a sports bar manager, you understand the importance of keeping your people happy. Information is today’s currency, and there is so much of it, coming so quickly, that being able to convey and understand critical information is of top importance.

Communication is essential, whether between your business and employees, or your clientele. This can mean different things depending on your business; saving time, eliminating distractions or simply providing an impeccable experience. Whatever your goals are, an audio streaming solution could help you get there faster.

Have you ever presented at a business conference in a cavernous lecture hall or noisy convention center? How much time is spent trying to get the microphone or AV system working and repeating Q&A responses so that people in every corner of the room can hear? What if you could take advantage of smart phone technology, and everyone could stream audio from your presentation in real-time? You wouldn’t be competing with conversation in the back of the room, noise from the hall, or general din of a busy convention center. Your presentation just became more productive and efficient.

Maybe you’re expanding your business and need to train employees at your new location, but last-minute installation and finishing are still going on. If you used a personal PA system with built in wifi, your new team could follow you around the store, warehouse, or office without worrying about the distraction or disruption of the other work going on. Your employees will be trained in less time, saving you money.

Construction sites and factory floors are notoriously loud. Bring in new people or guide investors around the site and have a productive conversation despite all that’s going on. You will know they aren’t missing any of the important points.

Maybe you work with the public – education, fitness instruction, giving tours at a local museum or botanical garden, auctioneering, hosting book club at the library, guiding field trips through a nature preserve or historical site. Streaming your instruction will give your students and clients a better, deeper experience without interrupting or distracting others, and maybe even save your voice.

Does your church serve the hearing impaired? Let them listen in real-time with personal PA technology. Do you have a cry room or nursery separate from the sanctuary? Mothers and caretakers can keep up on the sermon without waking the babies. You can tend your flock in a way that meets their needs.

Additionally, you’re not limited to streaming your own voice. Maybe your business or agency would benefit from streaming music, or pertinent content. Anxious patients in the waiting room? They can stream soothing music. Bored citizens waiting for their number at the DMV? Offer audio from TVs mounted throughout the room, or a review of traffic laws while they wait.

Perhaps you want to provide some of the benefits of music to your employees, without allowing a free-for-all when it comes to internet streaming. This technology can offer a variety of options, pre-selected by you or your management team.

If this is something that would help your business increase productivity and efficiency, or create happier, more satisfied clients, Fetch Express is one option to consider. Contact us at AudioFetch for more information.

How Audio Streaming Works

By | streaming | No Comments

We’ve all been there. You’re out at your favorite restaurant and whether it’s the big game or some breaking news, you want to tune in and hear the experience. This can be difficult with all the noise in a busy establishment. Streaming local audio over wifi directly solves this issue by allowing your patrons to easily connect their personal devices to the source. Patrons have their choice of volume, channel, and can easily catch all the action at their choosing.

How Audio Streaming Works

Streaming is basically taking an audio or video source and broadcasting it out. The content must be sampled then encoded. In the case of streaming local audio over WiFi, the stream is encoded into WiFi packets.

How AudioFetch Streaming Works

The AudioFetch platform is a designed specifically for very fast sampling and encoding of audio to be distributed over WiFi networks.  To this end, there is a dedicated audio processor for each audio source.  The For business owners, this well thought out design results in a a simple “plug-and-play” process!

Plug: First, you connect the audio source to the AudioFetch system you’re using. It could be a television, satellite, cable or IPTV input if using the traditional multiple-channel AudioFetch system, or a microphone if using the portable, single-channel FetchExpress. Note that AudioFetch provides 3 different audio connection issues to ensure your sources connect today and in the future.  Next, you connect the AudioFetch system to the wireless internet router via the Ethernet jack.

And Play: Once connected to both the source and the WiFi, the AudioFetch system automatically broadcasts audio from the source through the local WiFi network.

Users that have downloaded the free AudioFetch app and are connected to the local WiFi simply launch the  App and the audio automatically is streamed on their smartphone or tablet.

How AudioFetch Audio Streaming Over WiFi Works

Learn more about how AudioFetch works.

Local audio streaming is an extremely effective way to reach your patrons quickly, easily and often very personally. They’ll be happy that they can choose what they want to hear and view.  THose that don’t want to hear are grateful for the lack of noise pollution. For more information on how AudioFetch can work for you, contact us today.

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How AudioFetch Stacks Up Blog Post

How AudioFetch Stacks Up Against Other Wireless Audio Streaming Systems

By | AudioFetch News, General | No Comments

We often get asked by new customers how AudioFetch compares to the other wireless audio streaming systems out there. Our Competitive Comparison chart addresses the key features and benefits in a succinct and easy-to-understand manner. However, many businesses need more details to truly perceive the differentiating factors.

Below are specifics on how our products and services compare to others you may be researching:

Channel Options

When it comes to the number of channels and how they’re managed, you have options. AudioFetch Express is a single input unit to accommodate  a single audio source, or for multiple AudioFetch Express units to combine a few input audio sources to up to six channels on the AudioFetch App., we offer a single channel unit. For larger venues, the standard AudioFetch system can be expanded from 4 inputs all the way up to 64 inputs. Each AudioFetch chassis supports 16 inputs, and up to four AudioFetch boxes may be added to the network.Customers  can add 4-input cards in the field when expanding.

Additionally, you are able to label each channel so that users can quickly find “TV1,” “CNN,” “ESPN” or whatever makes sense for your venue.

Inputs & Outputs: It’s What it’s All About

When it comes to audio inputs, you also have options. Each AudioFetch unit allows for three different connectors–analog, optical and digital coax. This gives you the flexibility to install in whatever way works best for your business. It also eliminates the need for costly optical adaptor boxes. Less money, less equipment, less hassle.

Low, Low Latency

AudioFetch has one of the lowest latencies on the market. We wouldn’t claim lowest latencies, and neither should our competitors. That’s because each installation is different with unique circumstances–venue location, structure, your wifi network, surrounding networks, etc.–that could impact latency levels. Ours is low, and we’re more than happy to prove that at your venue. But don’t trust any company claiming lowest latency and be sure to read the fine print if they “guarantee” it.

Marketing So Simple Even Your Dog Could Do It

Regardless of their role–marketing, sales, admin, executive or owner–anyone at your organization can easily understand and manage the AudioFetch marketing portal for customizing the AudioFetch app. We provide some clear-cut instructions with your product, and that’s truly all you’ll need to get in there and create ads, view usage metrics, and download reports. App users tap your custom graphics and message then choose to be connected to either  a phone number, a website, or to send an e-mail.

AudioFetch Marketing Portal

The marketing for other wireless audio streaming products is so complex and cumbersome, they propose you pay them a monthly service fee just to manage it. That’s not a convenience fee, it’s because you’d never be able to use it on your own! We believe your resources, and your budget, can be used more wisely.

We Develop, Manufacture & Support Our Products

We don’t just sell AudioFetch products, we also continue product development of AudioFetch, develop each unit, manage manufacturing and assembly, and support each installation from our offices in Colorado. We do not private or white label any other companies’ technology or equipment. That means, we’re able to provide informed, effective and efficient support throughout the entire process, from installation to ongoing usage. There are no other companies, or board members to negotiate or appease and our design engineers and App developers are our own..

When you order an AudioFetch product, you work with AudioFetch exclusively. And when you work with AudioFetch, we work for you. Exclusively.

Custom-Designed Hardware

AudioFetch  is a custom-designed hardware platform to ensure the fastest, most efficient audio processing. We incorporate a microprocessor-per-input, so scaling multiple inputs is not an issue.

Other audio streaming systems use an off-the-shelf computer. These computers still need to run their normal operating systems in addition to the large software package required to process audio. These single processor units quickly become burdened, resulting in slower and less efficient audio streaming.

Barely Bigger Than a Tissue Box

Our flagship AudioFetch product is small, flexible and at 10”x6”x3”, it’s barely bigger than a tissue box. AudioFetch Lite is just 10”x3”x2” and FetchExpress, our single input, integrated-WiFi model is even more sleek. It’s about the size of a deck of cards (4.25”x2.5”x1”) and can easily be hooked on a belt or tucked into a pocket for hands-free usage.

Mounting Options

Due to the minimal size and weight of all AudioFetch units, AudioFetch can be installed virtually anywhere. However, for cleanliness and convenience, a lot of our customers like to tuck the unit out of the way. For these instances, we offer a single rack mount rail and all necessary hardware to flush-mount the unit within a standard 19 inch 4U rack space. If a unit requires rack-mounting, you should reconsider. This is a liability, not an asset.

Accessories ARE Included

Each AudioFetch unit comes with all necessary audio, ethernet and power cables at no additional cost. And this should always be the case, no matter what company or product you’re purchasing.

Simple, User-Friendly App

Our smartphone app was designed with simplicity and user experience in mind. We aren’t trying to recreate your website within our app with loads of links, information and distracting content. Our app has four main components–Main Menu, Available Channels, Volume Control and Advertisement space.

AudioFetch App Sections

The  simple interface makes the app intuitive for users of any age or tech-savviness. Once your customers download the app, they just need to open it and it will immediately locate the AudioFetch unit and connect. Your staff won’t have to spend their time explaining what it is, how it’s used or how to connect.

If you do want to provide an experience more akin to your website, you can always integrate AudioFetch into your own custom app through our API. Learn how this could benefit your business, and get instructions.

Monitor Usage & Performance

Through The Doghouse, our easy-to-use management portal, you can view usage metrics and download reports to learn how your customers are using AudioFetch to make improvements, and better understand your return on investment.

You can view reports such as Sessions Per Day, Listening Time, Session Length and Top 5 Channels. Access to these reports is provided at no additional charge.

AudioFetch Usage Metrics 2

AudioFetch Metrics

Choosing the right wireless audio streaming system for your business can be a challenge. The more informed you are about the features and benefits will help you make a smart decision. If you have other questions about how AudioFetch stacks up, contact us today!

How to Create a More Family-Friendly Environment - AudioFetch Blog Header

Creating a More Family-Friendly Environment

By | Dining, Restaurants, Sports Bars | No Comments

Let’s face it. Sometimes public places and kids don’t mix. We’ve all been there. Maybe you’re the unsuspecting diner enjoying a peaceful night out, when suddenly you’re ambushed by a screaming child running up and down the aisle. Maybe, alas, you’re the parent of said lovable munchkin, cringing in embarrassment. Or maybe you’re the owner of the establishment, wondering what you can do to scale your atmosphere back to normal. Sometimes, it’s just one of those days.

But don’t worry. AudioFetch has you covered.

The great thing about AudioFetch is that it allows users to tune in to any of the televisions on the premise, so even if most of your base is cheering the game, you can still put a cartoon on a different set for the kids in the crowd. This can go a long way in helping to build a more family-friendly environment at your establishment.

This can come in useful in a variety of ways for your customers. Maybe their children are having a bad night, won’t settle down, and, normally, the family would have to leave. But with AudioFetch, they can catch the kids’ attention with their favorite cartoon, get them to stay in their seats, and dial the energy-level down a notch.

Or maybe the parents are hosting some friends and family from out-of-town and couldn’t get a babysitter. The adult conversation might bore the heck out of the kids, but put a movie on for them, and everyone at the table can have a good time, parents and kids included.

Whatever your customer’s situation might be, having AudioFetch in your arsenal offers a great solution for those with children. If you’re interested in all the ways AudioFetch can improve the experience for your clientele, just contact us and we’ll get you set up.

How Local Audio Streaming Saves Time and Increases Sales

How a Local Audio Streaming System Saves Time and Increases Sales

By | Restaurants, Sports Bars | No Comments

Local audio streaming systems are great for your customers–they can listen in to the game or TV program of their choosing and the sound is better because it’s not competing with other sources. They’re also great for your business, helping to make your staff more efficient and drive additional sales. Below are six ways that audio streaming over wifi can save you time and increase sales for your restaurant or bar.

1. Staff Can Concentrate on Serving Customers, Not Messing with TVs

Imagine this scenario: Customer A asks you to turn the volume up on the Packers game playing on the TV in the corner. Customer B asks to hear the Broncos game on the TV above the bar. Customer C wants the Bills game louder. And Customer D says it’s all too loud and he can’t hear himself think, let alone hear his family talk.

Every time a customer asks to have the volume turned up or down, on or off, your staff have to take some action–go change the volume, find a manager or other staff member to change the volume or let the customer know that it can’t be changed. Alone, these exchanges don’t require a lot of time. But added up, it can be quite time consuming (not to mention, frustrating for your employees).

With a local audio streaming system, you allow each individual customer to control the volume of any TV, thus allowing your staff to concentrate on their most important job function–serving the customers.

2. Easy & Intuitive App Doesn’t Require Instructions

Using AudioFetch couldn’t be easier. Simply download and start listening! It’s simple and intuitive; customers quickly know how to use it the first time.

3. More Games, More Customers

When you air one game, you get fans from two teams. When you air two games, you get fans from four teams. When you air three games or more, well, you can do the math. Playing multiple games simultaneously means more potential customers. And more customers means more food and beverage sales.

4. Less Hardware & Software

Your typical commercial sound system requires several additional machines, software, cables and other accessories. To stream audio from muted TVs to smartphones, all you need is one small box (well, at least with AudioFetch, the same isn’t true of our competitors). It’s small and simple to install and integrate. Less equipment. Less fuss. Fewer headaches.

5. Better Experience Keeps ‘Em Coming Back

This one’s pretty obvious, but important enough to mention it–when your customers have a good experience at your establishment, they’re more likely to come back. But when they have a bad experience–can’t hear the game they came to catch, can’t chat with friends because the TV is too loud–it’s almost guaranteed they won’t be back and won’t tell anyone about your business (or at least won’t have nice things to say if they do). Provide a great experience by allowing them to hear better, and they have another reason to frequent your business.

6. Drive Sales with In-App Promotions

When you post announcements within the local audio streaming app, you can reach a captive audience–they’re sitting inside your restaurant, able to take action immediately! Add daily specials, promotions or happy hours to increase sales. Post notices about special events or occasions to drive awareness and attendance at a later date.

Saving time and driving sales are two real benefits of streaming audio over local wifi. Want to learn about more benefits? Contact us today.

9 Ways to Promote Your Local Audio Streaming Offering

9 Ways to Promote Your Local Audio Streaming Offer

By | Casinos, Churches, Education, Fitness Centers, Restaurants, Sports Bars, Waiting Rooms | No Comments

So, you’ve made the wise decision to install AudioFetch in your business? Good for you! Sit back and bask in the gratitude of your patrons and enjoy the benefits it brings your business for a minute.

Want to do more to increase that gratitude and those benefits? Promoting AudioFetch at your establishment can increase usage and guest satisfaction. Consider these 9 ways to maximize AudioFetch promotion at your business.

1. Give Your Staff a Heads Up

Your employees are the face of your business, and the first place customers go when they have questions. Make sure every member of your staff knows what the AudioFetch audio streaming system is and how to reference download instructions. Encourage them to download the app on their own devices, or have a device available for them to play with it, ensuring they have a basic comfort level that AudioFetch works well and is easy to use.

2. Post Signage

Your installation package comes with signage to go on your TVs, table tents and cardio clings for fitness establishments to alert customers that you offer local audio streaming to their smartphones, and brief instructions on how to use it.

Daddy Rabbit AudioFetch Table Tent

Daddy Rabbits Pub placed the free table tents throughout their establishment.

Depending on your type of establishment, you may also consider other options for promoting it on premises:

  • Reception/Front Desk – Do guests need to check in before entering your venue? Alert them to your audio streaming offer right away. This will allow staff to answer any questions immediately, ensuring they download AudioFetch on their first visit.
  • POP Signage – For QSRs or other venues where guests pay before sitting down, posts signage at the register. Again, this alerts them immediately and allows staff to address questions in an efficient manner.
  • Signage on Equipment – fitness studios can add signage to each treadmill, elliptical, stationary bike, etc.
  • Posters – Hang posters around your venue and in bathrooms (you can’t find a more captive audience!).
  • Menus – Sports bars and restaurants can add a call out directly on menus.
  • Marquee/Outdoor Sandwich Boards – Draw customers into your venue with outdoor signage on a marquee or sandwich board. Have some fun with the message to really grab their attention!
  • Programs – For churches, lecture halls and other venues that provide programs for events, add a simple note about the availability of local audio streaming for assistive listening.

3. Update Your Website

Do you have a page on your site that lists amenities or other special offers at your business? Add a note about AudioFetch here.

4. Update Your App

If your business has it’s own app, add a link to download the AudioFetch app directly from within your app. Want to take the integration further? We’re working with select businesses to integrate our audio directly into your app. Contact us to see if you’re eligible for this exclusive option.

5. Blog About It

Add some more info about how to download and use AudioFetch in a blog post. Include a few short quotes from existing customers showcasing the benefits it provides. Customers trust reviews from others, so these testimonials can be very powerful in encouraging new customers to stop by your venue or event, or join your gym.

6. Share It On Social

Social media is an effective and efficient way to spread the word about your business and the amenities your offer. Announce that your offer local audio streaming on Facebook, Twitter, Instagram and/or other social media channels you have. When there’s a big event happening (e.g., Super Bowl or March Madness at sports bars), use social media to let customers know about any specials during games and their ability to use AudioFetch. And link to the blog post to encourage users to visit your site to learn more.

Golds Gym AudioFetch Facebook Post

The Arlington South Gold’s Gym alerts their customers to availability of AudioFetch at their gym.

7. Send Out an Email

Email is one of the most effective methods for engaging existing customers online. Include an announcement about your AudioFetch offering immediately after installation, and make note of it frequently to remind customers to come in and use it.

8. Online Directories

Online directories like Google Maps, Yelp, TripAdvisor and Yellowpages often show up first when customers search for businesses online. Adding your AudioFetch offering to these listings can make your business stand out from competitors, providing a differentiator that can drive new foot traffic to your business or event.

9. Make a Live Announcement

Most live events like presentations or lectures start off with some housekeeping announcements. “Silence your phones,” “Hold questions until the end,” “Use this hashtag during the event,” and “Download AudioFetch to help you hear better during the presentation.” A brief announcement with an accompanying slide, where appropriate, can increase usage and improve your guests’ experiences.

Your guest won’t use your AudioFetch system if they don’t know about it. Make them aware by promoting in and around your venue, and online.

Do you have a creative way that you’ve promoted AudioFetch at your business? We’d love to hear about it! Share your story on Facebook.

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5 Ways Local Audio Streaming Improves Your Guest’s Experience

By | Restaurants, Sports Bars | No Comments

Happy guests make for happy bar and restaurant owners. That’s because happy guests come back more often, and when they do, they spend 67% more than first-time customers. So how do you keep guests coming back (and ultimately spending more)? You might say by providing high quality of food and drinks at affordable prices. And you’d be right. But that’s not the full story. Guests are also looking for a comfortable environment for spending time with friends and family. They’re also looking for entertainment options, things that make dining out different than at home.

Local, live audio streaming provides both of these benefits, leaving customers more satisfied and increasing likelihood of repeat visits. Here are five ways that local audio streaming improves your guest’s experience.

1. Not Too Loud, Not Too Quiet

Local audio streaming is the Goldilocks of sports bar sound systems. They turn a guest’s phone into a personal listening device, allowing them to make the sound volume just right without inconveniencing other guests. Everyone wins!

2. A Little Something For Everyone

Speaking of everyone being winners, guests also have the option to choose their preferred game or program. Maybe Dad prefers football but Son likes hockey. Or Wife wants to watch the big game but Husband just wants to catch up on highlights from several sports. No more fighting over remotes!

3. More Productive Staff

When wait staff have to continually turn the sound up and down, turn TVs on and off, and flip through channels, they’re wasting time that could be spent taking orders, running food or checking on other customers. Local audio streaming systems put the power of sound in the customer’s hands, freeing your staff up to provide better service.

4. Family-Friendliness

Taking the family out to eat is a treat. A pleasant evening can quickly turn stressful, however, if the kids aren’t happy. Allowing kids to tune into a game or movie playing on a TV can help to extend that pleasant evening a little longer, making it a more enjoyable experience for the entire family.

5. Fantasy Sports Friendliness

People that play fantasy sports often have players on multiple real sports teams. With local audio streaming, they can easily switch from game to game see how each of their players is doing.

Offering your customers a unique and customize-able experience increases their satisfaction, and the likelihood that they’ll come back again and again.

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