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AudioFetch Blog Header - Does Your Church Need Hearing Assistive System?

Is Audio Streaming Right for Your House of Worship?

By | Churches, Hearing Assistance, streaming, Uncategorized | No Comments

A house of worship should be a place that brings people from all walks of life together for fellowship. With young and old, bilingual speakers and various disabilities all coming together in one space, a house of worship needs solutions to help meet its congregation’s audio needs. It used to be that adding audio assistive technology to a place of worship wasn’t worth the trouble; programming changes and ongoing upkeep made it an expensive and burdensome addition. But modern solutions are able to eliminate all of that and leverage existing technology that works for everyone.

Here are a few of the reasons why a hearing assistive system could be a God-send for your house of worship:

Replaces Outdated Equipment

With a solution that transmits to users’ smartphones, you no longer need to provide all of the hardware to make it work. In the past, the place of worship was responsible for the upkeep and distribution of the end-user components. Now you can simply plug in the portable pa system, connect to existing WiFi or use the integrated WiFi, and congregants can instantly use their smartphones or tablets to access the wireless hearing assistive services without additional expense to your church.

More Hygienic Solution

Since the users have their own personal device–smartphones or tablets–you no longer have to collect, clean the equipment and replace dead batteries. Plus, units won’t fail and require replacement because of ordinary wear and tear. This saves time and money which could be put to better uses in the community.

Scales as You Need

Since everyone uses their own device, the house of worship won’t need to worry about not having enough equipment to meet the needs of the attendees. Each person uses his or her own phone or tablet, which permits the system to support a handful or a full house without issue.

No longer will you have to qualify a user as a means of rationing equipment, and members don’t have to worry about the stigma of using a bulky hearing assitve device. Everyone can choose to use the system or not, discreetly and at their leisure. And if there are members who want to use the product, but don’t have access to a cell phone, you can always suggest that other members donate their old phones for this purpose.

Expand the Service Without Expensive Infrastructure

With an audio streaming solution, you can expand to many different locations, such as overflow areas or nurseries, without expensive system add-ons. This ensures that members can be a part of the service, no matter what they are called to do within the house of worship. It can also serve as both a hearing assistive product and an audio distribution system, allowing use of areas in conjunction with the central worship area that provide even more space for growth.

With a wireless hearing device, you can get a simple, affordable audio streaming solution that helps members with hearing disabilities, provides language translation services and connects members in other areas of the building so that all can enjoy the service. Your congregation will never miss the good word!

The Top 3 Blogs of 2017

By | Food for thought, General, Hearing Assistance, streaming | No Comments

We had an incredible year in 2017! We shared a lot of information about audio solutions for all types of businesses, as well as innovative ideas and tips for using audio to benefit your business and your community. However, the below three blogs were our most read during 2017. Take another look at these helpful posts, perhaps you might read something you missed.

Build Community with an Outdoor Movie Screening

Looking for a perfect way to bring your community together in an entertaining and unique event? We have a solution to help you make it happen.

How Audio Streaming Works

Local audio streaming over WiFi is an effective way to reach your patrons quickly, easily and often very personally. Learn how audio streaming works.

A Better Solution to Hearing Loops

Considering installing a hearing loop system in your building? Wireless audio streaming may be a better solution for you and your guests. 

Stay tuned for more great content in 2018 and let us know on our Facebook page if there are any topics you’d like us to cover. As always, if you have any questions about our audio streaming solutions, please contact us.

Happy new year from all of us at AudioFetch!


New Richmond Area Centre Installs AudioFetch

By | AudioFetch News, Fitness Centers, streaming | No Comments

We hold a very high standard for customer service. While our products are easy to install, sometimes our clients still need some extra support to help with unrelated issues like wifi troubleshooting – and we are there for them! Our install at the New Richmond Area Centre was no exception.  With the slogan, “Health, Fitness and Fun for all ages,” the New Richmond Area Centre offers a variety of programming options for kids, families, teens and adults. With over 6000 members, AudioFetch was the perfect audio streaming solution for this dynamic community Centre, bustling with activity and audio tastes.

We sat down with Kayla Bertram, Workplace Wellness Manager at the New Richmond Area Centre to talk about the Centre’s experience with AudioFetch:

AudioFetch: What is the best part about being able to stream audio through the Centre? How does it benefit your team and your members?

Kayla Bertram: Members no longer have to rely on having a CardioVision attached to their machine and hoping that it works. There was a lot of confusion in our facility over the fact that you had to be moving the machine for the CardioVision to turn on  – with AudioFetch we no longer have to worry about adjusting the antennas to get the channels to come in clearly – they are all crystal clear and available right on the user’s device. For my team this means no more messing with CardioVisions to get them to work for members, and for members it means they will be able to listen to the TV (and hear it clearly) no matter which machine they choose.

AF: What has been the reception with AudioFetch at the Centre?

KB: Mostly it’s nice for me because I have less people complaining about the old system not working, and more [members] who are perfectly content with AudioFetch and no longer complain about the old system. Once a [member] has downloaded and successfully used AudioFetch – they seem content.

AF: What was your experience working with AudioFetch and installing the system? Can you briefly explain the WiFi issues and how AudioFetch helped to resolve them?

KB: I’m not a super nerd when it comes to technology, but I’d like to consider myself at least somewhat technologically inclined. So for me, set up was super simple. Pretty much plug and go. We did have some issues in the beginning getting AudioFetch to connect to our wifi and having to reset the system every single day. It was definitely a process to get it figured out, however Albert and Tim were INCREDIBLY helpful. These guys stand behind this product 100% and will do anything to help you get the problem fixed. I honestly cannot thank them enough for helping me through the process and getting everything to work like it should. We do not have an IT person at our facility so it was challenging for me to figure this out alone and Tim and Albert were able to help me get it up and running.

AudioFetch has solutions that are right for many different businesses. If you’d like to learn more about how we could help improve your customer and team experience, contact us.

How to Stream TV at the Gym – Just in Time for the New Year’s Rush!

By | Fitness Centers, Uncategorized | No Comments

Why is it that you can a get wireless mouse, thermostat, or even a security system, but you can’t watch TV at the gym without being tethered to an Elliptical machine?

While it’s not impossible to carry a tablet with earbuds through the gym, the pros (choosing what you want to watch, being able to pause when you want, etc.) may not outweigh the cons (having to actually carry around a tablet at the gym!). Wireless audio streaming could help give your gym an edge on the competition and add an unexpected perk for your members – just in time for the New Year rush.

If a member is just popping in for a quick cardio session, larger gyms will have them covered with most StairMasters, ARC Trainers, and spin bikes already tuned in to a set of channel-locked mounted TVs. However, wireless audio streaming devices transmit audio from any connected television to a smartphone or tablet using a wifi connection, allowing members the freedom to move from weights to cardio to stretching without unplugging or reprogramming.

At AudioFetch, we’re helping businesses every day make their clients happier with wireless audio options. System installation is easy and compatible with any WiFi system, and the no-hassle phone app is simple to use and easily customizable to any customer base. Not only can you tailor the colors, banner, and title, but you can also promote new products, specials, and upcoming events.

Most recently, California Family Fitness installed AudioFetch in all 19 of its Sacramento-area locations, allowing its members to hear TV audio while moving throughout the gym and elevating an already amazing company to the next level!

Contact us today for more information about how AudioFetch can help you better serve your customers!


How Audio Streaming Works

By | streaming | No Comments

We’ve all been there. You’re out at your favorite restaurant and whether it’s the big game or some breaking news, you want to tune in and hear the experience. This can be difficult with all the noise in a busy establishment. Streaming local audio over wifi directly solves this issue by allowing your patrons to easily connect their personal devices to the source. Patrons have their choice of volume, channel, and can easily catch all the action at their choosing.

How Audio Streaming Works

Streaming is basically taking an audio or video source and broadcasting it out. The content must be sampled then encoded. In the case of streaming local audio over WiFi, the stream is encoded into WiFi packets.

How AudioFetch Streaming Works

The AudioFetch platform is a designed specifically for very fast sampling and encoding of audio to be distributed over WiFi networks.  To this end, there is a dedicated audio processor for each audio source.  The For business owners, this well thought out design results in a a simple “plug-and-play” process!

Plug: First, you connect the audio source to the AudioFetch system you’re using. It could be a television, satellite, cable or IPTV input if using the traditional multiple-channel AudioFetch system, or a microphone if using the portable, single-channel FetchExpress. Note that AudioFetch provides 3 different audio connection issues to ensure your sources connect today and in the future.  Next, you connect the AudioFetch system to the wireless internet router via the Ethernet jack.

And Play: Once connected to both the source and the WiFi, the AudioFetch system automatically broadcasts audio from the source through the local WiFi network.

Users that have downloaded the free AudioFetch app and are connected to the local WiFi simply launch the  App and the audio automatically is streamed on their smartphone or tablet.

How AudioFetch Audio Streaming Over WiFi Works

Learn more about how AudioFetch works.

Local audio streaming is an extremely effective way to reach your patrons quickly, easily and often very personally. They’ll be happy that they can choose what they want to hear and view.  THose that don’t want to hear are grateful for the lack of noise pollution. For more information on how AudioFetch can work for you, contact us today.



AudioFetch Blog Header - New App Customizations

Customize Your AudioFetch App

By | AudioFetch News | No Comments

We’re constantly looking for ways to make the AudioFetch app more useful for you and your customers. One great benefit that we offer to all AudioFetch customers is the ability to customize the app that your guests and members use. These customizations make the app look and feel more like your own, and allow you to better communicate with your customers.

Following are the five ways you can customize your AudioFetch app:

App Title

Specify an App Title, which will appear when the device is on a lock-screen mode. This will remind your customers, with a familiar name, that they’re listening with the app.

Logo Replacement

Replace the AudioFetch logo found at the top of the app with your business’s logo. This helps to continue building brand recognition for your business, and makes the app more familiar to your customers.

AudioFetch App Logo Replacement

PDF Document Link

Add a PDF document as one of the three selectable options under the 3-bar drop down menu of the app. You can use it as a way to share important business information, such as fitness class schedules or menus. Or you can use it to announce current promotions, like specials, discounts, or events. Or you can add a custom message or any other content that you’d like to share.

AudioFetch App - PDF Link

Color Template Customization

Change the color template of the app in three locations to better align with your brand and company color scheme. The three color locations are:

  1. Primary Color – This location is comprised of the banner area that runs along the top of the app and background color of the 3-bar menu when it is open
  2. Secondary Color – This location is comprised of the 3-bar menu icon and the text in the 3-bar menu
  3. Background Color – This location is comprised of the background field of the app

AudioFetch App - Color Template Adjustments

Intro Banner

Add a full-screen banner ad, which will display when the app opens. This banner can promote any current specials, discounts, events or other custom messages. When tapped, the intro banner will present follow-on contact information to include an email address, website URL and/or a phone number. You can specify the duration that the banner displays, up to 30 seconds, but we recommend only showing it for a brief 2 to 5 seconds.

All of these customizations are available through The Doghouse configuration management portal. If you have any questions about customizing the AudioFetch app or using it to engage with your customers, we’re happy to help! Drop us a line or call us at 1-877-661-2281




AudioFetch Blog Header - API Integration

Why Integrate AudioFetch into Your Smartphone App

By | Fitness Centers, Food for thought, Restaurants, Sports Bars | No Comments

When you’ve invested the time, money and resources to develop a custom app for your business, you want your customers to use it as often as possible! But offering other services at your venue, like wireless audio streaming, require the use of a second app, which can pull guests away from your app, limiting options for continuing to engage them while on premises. So we’ve come up with a great solution for this situation–integrate AudioFetch into your own app via SDK or API!

It’s an extremely simple process, and we’ve put together some instructions with our AudioFetch API & SDK Kit. But if you’re still a little unsure if it’s worth the quick setup, here are the top four reasons you should integrate AudioFetch with your app:

  1. More App Downloads

When guests want to use AudioFetch at your venue, they’ll have to download your app to do so, which they may not have found a reason to do in the past. This increases your downloads and provides ongoing opportunities for you to continue engaging guests.

  1. More Efficient for Customers

Keeping your customers happy should be your number one priority. Because happy customers equal happy profits.

One way to keep them happy is by making their experience as pleasant and simple as possible. When you integrate AudioFetch into your own app, they won’t have to download a new app and learn how to use it (although, AudioFetch couldn’t be simpler to use–just download the free app, open it, connect to wifi, select the channel, and audio streams automatically–even the most technology-challenged figure it out). It’s a simple, seamless experience that will make their visit to your business more enjoyable.

  1. Keep Them Engaged with Your Business

Since your guests will be opening your app on every visit to use AudioFetch, you have a captive audience. Use this opportunity to send promotional messages (e.g., “20% off at the cafe today only”) or alert them to upcoming events (e.g., “Trivia night on Wednesdays with half price drafts”). You can drive supplemental revenue and increase loyalty with this captive audience.

  1. Control Guest’s Experience

Most businesses want to reinforce their brand in every way possible while customers are at their place of business. By integrating AudioFetch into your own app, which has your logo and other branding elements throughout, you are able to fortify your brand and create a stronger, more consistent connection with the customers.

With these important benefits coupled with the ease of integration, there’s no reason not to integrate AudioFetch into your app. Get the simple instructions here and don’t hesitate to contact us at 1-877-661-228 if you have questions.