was successfully added to your cart.

New Richmond Area Centre Installs AudioFetch

By | AudioFetch News, Fitness Centers, streaming | No Comments

We hold a very high standard for customer service. While our products are easy to install, sometimes our clients still need some extra support to help with unrelated issues like wifi troubleshooting – and we are there for them! Our install at the New Richmond Area Centre was no exception.  With the slogan, “Health, Fitness and Fun for all ages,” the New Richmond Area Centre offers a variety of programming options for kids, families, teens and adults. With over 6000 members, AudioFetch was the perfect audio streaming solution for this dynamic community Centre, bustling with activity and audio tastes.

We sat down with Kayla Bertram, Workplace Wellness Manager at the New Richmond Area Centre to talk about the Centre’s experience with AudioFetch:

AudioFetch: What is the best part about being able to stream audio through the Centre? How does it benefit your team and your members?

Kayla Bertram: Members no longer have to rely on having a CardioVision attached to their machine and hoping that it works. There was a lot of confusion in our facility over the fact that you had to be moving the machine for the CardioVision to turn on  – with AudioFetch we no longer have to worry about adjusting the antennas to get the channels to come in clearly – they are all crystal clear and available right on the user’s device. For my team this means no more messing with CardioVisions to get them to work for members, and for members it means they will be able to listen to the TV (and hear it clearly) no matter which machine they choose.

AF: What has been the reception with AudioFetch at the Centre?

KB: Mostly it’s nice for me because I have less people complaining about the old system not working, and more [members] who are perfectly content with AudioFetch and no longer complain about the old system. Once a [member] has downloaded and successfully used AudioFetch – they seem content.

AF: What was your experience working with AudioFetch and installing the system? Can you briefly explain the WiFi issues and how AudioFetch helped to resolve them?

KB: I’m not a super nerd when it comes to technology, but I’d like to consider myself at least somewhat technologically inclined. So for me, set up was super simple. Pretty much plug and go. We did have some issues in the beginning getting AudioFetch to connect to our wifi and having to reset the system every single day. It was definitely a process to get it figured out, however Albert and Tim were INCREDIBLY helpful. These guys stand behind this product 100% and will do anything to help you get the problem fixed. I honestly cannot thank them enough for helping me through the process and getting everything to work like it should. We do not have an IT person at our facility so it was challenging for me to figure this out alone and Tim and Albert were able to help me get it up and running.

AudioFetch has solutions that are right for many different businesses. If you’d like to learn more about how we could help improve your customer and team experience, contact us.

How to Stream TV at the Gym – Just in Time for the New Year’s Rush!

By | Fitness Centers, Uncategorized | No Comments

Why is it that you can a get wireless mouse, thermostat, or even a security system, but you can’t watch TV at the gym without being tethered to an Elliptical machine?

While it’s not impossible to carry a tablet with earbuds through the gym, the pros (choosing what you want to watch, being able to pause when you want, etc.) may not outweigh the cons (having to actually carry around a tablet at the gym!). Wireless audio streaming could help give your gym an edge on the competition and add an unexpected perk for your members – just in time for the New Year rush.

If a member is just popping in for a quick cardio session, larger gyms will have them covered with most StairMasters, ARC Trainers, and spin bikes already tuned in to a set of channel-locked mounted TVs. However, wireless audio streaming devices transmit audio from any connected television to a smartphone or tablet using a wifi connection, allowing members the freedom to move from weights to cardio to stretching without unplugging or reprogramming.

At AudioFetch, we’re helping businesses every day make their clients happier with wireless audio options. System installation is easy and compatible with any WiFi system, and the no-hassle phone app is simple to use and easily customizable to any customer base. Not only can you tailor the colors, banner, and title, but you can also promote new products, specials, and upcoming events.

Most recently, California Family Fitness installed AudioFetch in all 19 of its Sacramento-area locations, allowing its members to hear TV audio while moving throughout the gym and elevating an already amazing company to the next level!

Contact us today for more information about how AudioFetch can help you better serve your customers!